Privacy Statement

Heidelberger Druckmaschinen AG appreciates your visit to our website and your interest in our products. At Heidelberger Druckmaschinen AG, your right to privacy and data security is our primary concern. We want you to feel comfortable visiting our site. By accessing or using the web site of Heidelberger Druckmaschinen AG, you agree to our Legal Terms as outlined below.

Please note that this privacy statement only applies to our web pages. It will cease to apply when you follow links to third party websites and pages.

SSL encryption
This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send us via a contact form. You will recognize the encrypted connection by changing the address bar of the browser from "http: //" to "https: //" and the green lock icon in your browser bar. If SSL encryption is activated, the data that you send to us cannot be read in or read out by third parties.

Information obligations according to the General Data Protection Regulation
We have compiled for you the data protection-relevant information according to the General Data Protection Regulation (GDPR) in the following overview: Information obligations according to the General Data Protection Regulation (pdf).

Cookies
Heidelberger Druckmaschinen AG uses cookies to follow the preferences of our visitors and optimize our websites accordingly. A cookie is a small text file, which is placed with your permission on your computer's hard drive. You can activate or deactivate the use of cookies at any time. However, we have made every possible effort to ensure that our website will work just the same, even when you do not use cookies. Not all cookies are the same. There are two kinds of cookies: temporary and log cookies. Temporary cookies are used to maintain the user's session and to tell the server which page to call up next. Log cookies tell us which pages are being used. Cookies help us to improve our website to better meet your needs. However, a cookie holds only technical data; it does not tell us your e-mail address or who you are. Any personal data will only be passed on with your explicit consent.

Protocol of system data and storage of IP addresses
The use of our website leads to the automatic logging of technical data to guarantee operating reliability. These data cannot be traced to a certain individual. They include, for instance, the IP address of the contacting computer, date and time, the requested pages and files, browser type and version as well as the operating system. These data are made anonymous and analyzed exclusively for statistical reasons.

Newsletter
If you have expressly consented to it, we will use your e-mail address and your personal information to send you our newsletter at irregular intervals. For the reception of our newsletter the indication of an e-mail address is sufficient. The additional voluntary information about you is only used to personalize the newsletter.
At the end of each newsletter you will find a link where you can unsubscribe at any time with regard to future.
You may revoke your consent at any time with regard to future by clicking on the link provided in each newsletter e-mail or by sending a message to the contact details stated in the legal notices of www.heidelberg.com. By virtue thereof, there arise no other costs than postage charges or transmission costs pursuant to the basic rates.

Personal Data
Under some circumstances, i.e. when ordering printing matters, Heidelberger Druckmaschinen AG may provide you with a form to enter personal information about yourself. It is completely optional for you to engage in these activities.

Heidelberger Druckmaschinen AG uses and stores personal data exclusively for the intended purpose within the Heidelberg Group and will not pass on or sell any personal data to third parties. Personal data will only be passed on to third parties with your explicit consent or when it is necessary to fulfill the contract (e.g. when a supplier needs your address to deliver goods). Applicable data protection regulations will be adhered to in technical and organizational terms. If you have given consent that your data may be passed on to third parties, you may revoke this consent at any time with effect for the future.

Your data will only be used for marketing purposes if you have given us your consent in advance, if this is in compliance with legal requirements and if you have not revoked your consent.

Security
Heidelberger Druckmaschinen AG recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. In order to secure highest security standards we use technical and organizational security measures. Our security measures are continually updated as new technology becomes available.

Job Search
If you are applying for a job by the Job Search of this web site, your personal data are processed by the supplier rexx systems GmbH in Germany (processor) on behalf of Heidelberger Druckmaschinen AG (controller). The service contract complies with the legal requirements of Art. 38 General data Protection Regulation (GDPR)

Usage of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB (Google Analytics privacy statement by www.datenschutzbeauftragter-info.de).

On this website Google Analytics is employed with the software extension “gat._anonymizeIp();” that processes the IP addresses only in a truncated and anonymized form.

If you've consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists for create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences. If you do not agree, you can opt-out of this through the "My Account" section of your Google Account.

Google Analytics Terms of Service and Privacy can be found under http://www.google.com/analytics/terms/gb.html .

Usage of Matomo (formerly Piwik)
This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. (Piwik privacy statement by rechtsanwalt-schwenke.de).

For more information on the privacy settings of the Matomo software, please visit the following link: https://matomo.org/docs/privacy/.

Use of Web Analytics by ClickDimensions
This website uses a web tracking service provided by ClickDimensions LLC (6849 Peachtree Dunwoody Road, Building B-1, Suite 200, Sandy Springs, GA 30328, United States of America). It uses so-called cookies, text files that are stored on your computer and that allows an analysis of the use of the website by you. The analysis gives us important insights into how the website works. On the basis of the resulting information, we can optimize the website to make the information on our website more interesting to you.

The legal basis for processing users' personal data is Article 6 (1) lit. f GDPR.

ClickDimensions uses its own HTML browser cookies in the web tracking technology. This means that visitors to our website can easily set their own browsers to refuse cookies and to remove cookies placed by us or others.

For example, to set the Internet Explorer browser to reject cookies, select the desired privacy level from the menu: Tools> Internet Options> Privacy> Settings (using the slider). To delete cookies in the Internet Explorer, select Tools> Internet Options> General>, click the Delete button under Browsing history, and then select Cookies in the following dialog.

If you do not want the web site to set a cookie, you can enable private mode in your browser. The names for each private browser mode are as follows:

  • InPrivate mode in Microsoft Edge
  • InPrivate mode in Microsoft Internet Explorer
  • Incognito mode in Google Chrome
  • Private browsing mode in Mozilla FireFox
  • Private browsing mode in Apple Safari.

ClickDimensions never stores information in the LSO area of your computer, i.e., we never use so-called 'Flash Cookies' (Local Shared Objects, LSO for short). ClickDimensions does not use visitor identification techniques that exchange information you provide with other websites.

Use of tracking cookies in our marketing emails
If you opt in to a newsletter of Heidelberger Druckmaschinen AG or any of our other marketing emails, the download of pictures or the click on a link in any of these emails is logged automatically via an email tracking service of Click Dimensions. The usage information generated will be stored on our server in Germany and used for statistical usage analysis. The results help us to improve continuously the contents of our newsletter and to make the information displayed on our Website more interesting for you.

The legal basis for processing users' personal data is Article 6 (1) lit. f GDPR.

If you do not agree with the storage and analysis of this data you can object to the storage and use you can unsubscribe from the respective newsletter or by clicking on the following link from the marketing emails: click here.

Use of YouTube
We use the YouTube LLC Embedding feature on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, "YouTube"). YouTube is an affiliate of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").

The legal basis for processing users' personal data is Article 6 (1) lit. f GDPR.

When you visit a page with the YouTube plug-in, it will connect to Youtube's servers. Youtube will be informed which pages you visit. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you need to contact YouTube to exercise this right.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy). Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .

Use of the Content Delivery Network (CDN) by Akamai
To optimize the loading times of our website and our eShop online application, we use a Content Delivery Network (CDN) offered by Akamai Technologies, Inc., 150 Broadway, Cambridge, MA 02142, USA.

The legal basis for processing users' personal data is Article 6 (1) lit. f GDPR.

Akamai is a content delivery and cloud infrastructure service provider who coordinates and optimizes web content load balancing across online applications. We use the Akamai services to speed up our websites so they can provide an acceptable response time worldwide.

Akamai transmits personal data (from the log files, such as IP addresses) to the United States for each data processing, as certain servers for processing the log files are only available in the USA. In order to make this transfer of personal information from the EU to the US compliant, Akamai has been certified under the Privacy Shield Program, https://www.privacyshield.gov/EU-US Framework.

In this way, Akamai Technologies, Inc. provides a guarantee to comply with European data protection law. In addition, the privacy policy of Akamai Technologies, Inc. applies.

Information about the Privacy Policy of Akamai Technologies. Inc. can be found here https://www.akamai.com/de/en/privacy-policies/.

Use of Google Doubleclick in Heidelberg eShop
Doubleclick by Google is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ('Google'). Doubleclick by Google uses cookies to show you advertisements that are relevant to you. Your browser will be assigned a pseudonymous identification number (ID) to check which ads have appeared in your browser and which ads have been viewed. The cookies do not contain any personal information.

Using the DoubleClick cookie allows Google and its affiliate websites to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google for evaluation to a server in the USA and stored there. Google complies with the Privacy Policy of the Privacy Shield Agreement and is registered with the US Department of Commerce Privacy Shield Program. A transfer of the data by Google to third parties takes place only due to legal regulations or in the context of order data processing. In no case will Google match its data with other data collected by Google.

By using our web pages, you agree to the processing of the data collected about you by Google and the manner described above, the data processing and the stated purpose.

You can prevent the storage of cookies by a corresponding setting of your browser software. However, we would like to point out that in this case you may not be able to use all the functions of our web pages in full.

You may also prevent the collection by Google of the data generated by the cookies and related to your use of the Website and the processing of such data by Google by downloading and installing the browser plug-in available under the DoubleClick Deactivation Extension link below , Alternatively, you can disable the Doubleclick cookies on the Digital Advertising Alliance website at the following link.

Use of Google Tag Manager in Heidelberg eShop
This website uses Google Tag Manager. The Tag Manager does not collect personal information.

The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

Google privacy policy about this tool can be found here: https://www.google.com/tagmanager/use-policy.html

Use of New Relic in Heidelberg eShop
This website uses a plugin from New Relic's web analytics service. This service is provided by New Relic Inc., 188 Spear Street, Suite 1200 San Francisco, CA 94105, USA. This allows statistical evaluations to be made about the speed of the website.

The legal basis for processing users' personal data is Article 6 (1) lit. f GDPR.

Through the plugin New Relic receives the information that a user has accessed the corresponding page of the offer. For this purpose, New Relic collects system data on used add-ons, browsers as well as hardware and software and usage times, so-called application data, for which cookies are set in your browser.

If you are logged in as a user at New Relic, New Relic can assign the visit to your local account. If you are not a member of New Relic, there is still the opportunity for New Relic to get and store your IP address. The purpose and scope of the data collection, as well as how New Relic processes and uses the data, as well as user privacy settings, can be found in New Relic's privacy notices. More information about New Relic can be found at www.newrelic.com. The privacy policy is available at https://newrelic.com/termsandconditions/privacy.

If you are a member of New Relic and you do not want New Relic to collect information about you on our sites in order to associate it with your member data stored on New Relic, you must log out of New Relic before visiting our pages.

Information, deletion, corrections and contact
At any time, you have a right to receive information on your stored personal data and are entitled to have them corrected or deleted. In case we have to store the data due to legal requirements, your data may not be deleted.
Please contact our data protection officer in case you have any questions with regard to collection, processing and use of your personal data, if you need information on your data or if there is need to delete or correct your personal data.

Data Protection Officer
If you have further question regarding the security of your personal data, you can refer to our Group Data Protection Officer.

dummy_portrait_female

Nilofar Yussuf
Heidelberger Druckmaschinen AG Tel.: +49 (6222) 82-67284
Fax.: +49 (6222) 82-99-67284

Revised and posted as of September 30, 2018

Further Information

  • Publications

    The latest information - everything on innovations from Heidelberg and what's new in the print media industry.
    Heidelberg News

  • 140218_2_cae_00040_sx52_anicolor_small_co2

    CO2 neutral from the Beginning

    Ecology begins with the purchase of the machine, which is why we offer all machines CO2 neutral.
    More

  • Think Economically, Print Ecologically

    Think Economically, Print Ecologically

    Minimizing waste, energy consumption, and emissions.
    More

Get in touch.

Your dialog with Heidelberg.

Ohr und Sprechblase in HDM-Farben

We look forward to hearing from you!

Get in touch with us for more information, a customized offer and everything else about Heidelberg.


Contact