Our core business is oriented toward the needs of our customers in our target markets of packaging and label printing as well as special and advertising printing (commercial printing).
The focus is on increasing the productivity of the entire value chain by digitizing and automating the necessary process steps, particularly with solutions in the areas of robotics, artificial intelligence, and software-based workflow management.
With a market share of over 40 percent, HEIDELBERG is the leading provider of sheetfed offset machines , a technology used in the production of high-quality, high-volume printed products. In addition, the Company has also expanded its position in flexographic printing for the packaging market and in digital label printing in recent years.
A total of around 9,500 employees together with our sales partners at 250 sites in 170 countries around the globe ensure the implementation of our customers’ requirements and our continuous development on the market. With foreign sales of around 87 percent, a global sales and service organization is crucial for HEIDELBERG. The Company is present on the main markets and offers its customers high machine availability by means of broad service coverage. The Company’s production sites are located in Germany and China.
Service at HEIDELBERG is characterized by its global availability and its digital solutions. Customers can rely on the support of HEIDELBERG around the clock, whether for necessary repairs or the availability of spare parts. Of the 270,000 different spare parts and modules that are available for selection, around 130,000 service parts are permanently in stock. This allows us to fulfill around 95 percent of incoming orders on a daily basis as they are received, and dispatch the respective parts to any destination worldwide within 24 hours.
Digitization of service is also crucial. The basis for these digital services is the HEIDELBERG Cloud, which we use to give our customers access to an extensive data pool. The cloud-based applications enable the effective planning and controlling of maintenance tasks. In this way, we are helping our customers to improve their efficiency, reduce the frequency and duration of service calls, and optimize their processes.
The HEIDELBERG production network is organized by families of components and by products.
Our sheetfed offset machines are built at two production sites: In Wiesloch-Walldorf, Germany, we assemble highly automated and more specially configured high-tech printing presses in almost all our format classes based on customer requirements. In Shanghai, China, we produce high-quality, mostly preconfigured models, with a focus on the Asian market. We also have joint parts manufacturing with our partner at the Masterwork site in Tianjin as part of a production joint venture, which significantly increases the share of locally sourced components.
In Weiden (Oberpfalz), we develop and assemble innovative inline flexographic printing presses and die-cutters. Using this equipment, our customers around the world produce cardboard packaging products of all kinds, from cosmetics to food, beverage and pharmaceuticals packaging. Langgöns is the primary production site for label printing systems.
The Ludwigsburg production site manufactures individual parts, modules and postpress machinery. The foundry at the Amstetten site, one of the most powerful throughout Europe, is the most important supplier of cast parts and large parts for our production sites. It also supplies many industrial customers.
The mechanical component production specialists in Wiesloch-Walldorf and Brandenburg round off the production network. In addition, charging solutions for our e-mobility subsidiary Amperfied are also assembled at the Wiesloch-Walldorf production site.
In production, we focus on parts for which quality is a key factor and products that provide competitive benefits for us and our customers thanks to our specializations. We continually analyze costs and processes with a view to optimizing vertical integration. HEIDELBERG is continuously pressing ahead with the development of its production system so that it can continue to realize efficiency enhancements in the future.
HEIDELBERG Industry offers production solutions from engineering and model and prototype construction through to series production. The service range encompasses foundry products, mechanical parts machining, the production of industrial electronics and the assembly of component groups and systems, with particular strengths in the mechanical and vehicle engineering and robotics sectors. For example, HEIDELBERG has succeeded in positioning itself as a partner in the assembly of 3D printers for the flexible production of such new systems. In the area of electronics, we develop and produce control and power electronics as well as switchboards.
With its charging solutions for electric cars, HEIDELBERG has already positioned itself successfully on the growth market of e-mobility in the private household sector with its subsidiary Amperfied GmbH.
The e-mobility market will see structural growth in the context of the measures to implement the energy transition in Germany and Europe, as well as worldwide.
HEIDELBERG wants to participate in this growth and will position itself as a provider of solution systems comprising networking features, invoicing software, smart operation and calibrated public charging solutions. The equity investment in January 2023 in Flotteladen GmbH, a provider of backend software for commercial fleets and apartment buildings, represents a step in this direction. As well as expanding its product portfolio, HEIDELBERG also aims to achieve growth in the e-mobility sector by way of geographical expansion to other European countries.
In addition, HEIDELBERG intends to use its expertise in technology and production to tap additional growth markets and continuously analyzes market opportunities and developments.
