Heidelberg expands subscription service, taking care of all consumables-related logistics operations for customers
- App-based vendor-managed inventory solution for consumables delivers enhanced benefits for Heidelberg Subscription customers
- Customers are more flexible and have even less capital tied up
- Significant optimization of inventory management for pilot customer Lensing Druck
- Further expansion of subscription service is a key element of digital transformation at Heidelberg
Since Heidelberg also started managing Lensing Druck’s entire logistics chain for consumables, the subscription customer has been able to significantly improve its inventory management. From left to right: Lensing Operations Manager Ascan Schulz, Heidelberg Business Specialist Maximilian Schnippering, Heidelberg Project Manager Business Development Alexander Driss, and Lensing Head of Printing Guido Thesing.
The first print shops to try out the Heidelberg Subscription pay-per-use contract model are now seeing positive results. A significant improvement in the productivity/performance of all customers already benefiting from subscription-based production has led Heidelberger Druckmaschinen AG (Heidelberg) to further expand its subscription service. The company is now offering to manage the entire consumables logistics chain for its subscription customers. This app-based vendor-managed inventory solution takes the contract model’s customer benefits to the next level. Customers have even less capital tied up in consumables, enjoy greater flexibility, and can focus even more on their own customers while Heidelberg takes care of warehouse management. The vendor-managed inventory approach also uses cloud-based interaction with the Heidelberg Assistant to give subscription customers complete transparency with regard to goods flows. Heidelberg is working with customers on an ongoing basis to develop this function using the design thinking process.