Keep calm and service remotely.

Save time and costs with Remote Agreement.

Take advantage of the fact that your offset presses are connected to the HEIDELBERG Cloud and enjoy our wide range of services in order to keep your machines running, boost performance and manage troubleshooting.

Get in touch with us

Benefits at a glance

Up to 70% of all machine problems
can be fixed remotely

The average customer saving by remote session is estimated at 1,000 EUR

Service response time can be reduced by approx. 50%

All you need to do is to contact your HEIDELBERG sales representative, sign up for our Remote Agreement package, and enjoy the many advantages of video support, performance package, and many more great features.

What is included

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_{*Offer and services may vary by country or region.
The offers are only valid with new customer contracts.}

VIDEO SUPPORT

With video support, we can guide you through troubleshooting steps by seeing what you see on your mobile device.