"What will the core business of
Heidelberg be in the future?"

We will continue to be a reliable and highly skilled partner for our customers at every stage of the printing process. As a technology leader, we will achieve this by creating added value at every point along the value chain using printing systems with Push to Stop technology for autonomous, top-quality production as well as data-based services that pave the way to the digital future of printing in the Smart Print Shop – the networked, intelligent, and automated print shop of the future.

  • For commercial print shops, folding carton manufacturers, and label printers, we supply the most high-performance machines and solutions for prepress, printing, and postpress.
  • With the help of our global sales and service network, we assist our customers in maintaining and optimizing their production operations.
  • We offer service contracts designed to meet the precise needs of our customers – from packages comprising services and consumables right through to subscription models based on print shop output.
  • As a technology and industry leader, we use our expertise to further optimize all print shop processes through digitalization. This enables our customers to gain a competitive edge in terms of productivity and efficiency.

Presses – focusing on automation and artificial intelligence

Our range of presses covers everything from digital printing systems and offset presses right through to customized presses with special configurations to suit any printing application. Our focus is on sheetfed offset presses in the 50 × 70 and 70 × 100 format classes. In April, the most highly automated and intelligent Speedmaster produced in the SX, CD/CX, and XL series was launched – the 2020 generation.

In the future, we will focus more on these machines and develop product innovations and solutions that complement them. In doing so, we are reinforcing our commitment to achieving the highest levels of automation and productivity, and the simplest machine operation experience in the industry. At the same time, we offer solutions for digital printing with the Labelfire and Versafire digital printing systems.

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Postpress – innovation through strong partnerships

The journey from the printed sheet to the finished product is, and remains, an essential part of our core business.

In collaboration with POLAR-Mohr and MK Masterwork, we offer a powerful and rapidly growing range of postpress products for cutting, folding, die-cutting, and folding carton gluing.

Since partnering with MK Masterwork, we have more than doubled our portfolio for folding carton production within four years. This underscores our commitment to continuing to develop innovative products for postpress with strong partners.

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Services – 24/7 support worldwide

“A press can only be profitable when it’s running.” Heidelberg customers work with high-performance machinery. Through our global services, we’re able to ensure stable and reliable production.

We also provide customers with the support they need for this. In other words, we deliver 95 percent of all service parts within 24 hours and bring them directly to the customer via the most extensive service and logistics network in the industry. We solve technical and application-related problems reliably and quickly, and are constantly developing our services to support our customers directly and comprehensively, including online. With the help of 3,000 service engineers and application specialists, we remain by your side at all times – both in person and remotely – no matter where you are in the world, offering know-how and support for installation, maintenance, repairs, training, and the supply of spare parts.

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Consumables – coordinated services for the entire printing process

Heidelberg is currently one of the largest suppliers of consumables. Our portfolio ranges from printing plates and plate chemistry for prepress to inks, coatings, blankets, pressroom chemistry, and rollers for the pressroom, as well as consumables for postpress. The expertise of our application specialists and our coordinated materials deliver reproducible results of the highest quality. Heidelberg plans to continue expanding its extensive consumables portfolio. The same goes for the Heidelberg eShop, which our customers in 38 countries can use to quickly and easily procure the consumables they need.

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Digitalization – key technology for efficiency and profitability

We believe hardware and intelligent software are inextricably linked. This is because systematic and consistent digitization is the most crucial factor in ensuring print shops can harness the full potential of their machines and achieve significant efficiency increases along the entire process chain. Digitalization is the key to automated production – and thus to faster and simpler workflows. It ensures performance data can be read in real time, analyzed, and used to optimize performance – across departments, shifts, and sites. For us, anything that helps boost efficiency, manage complex orders, support operators, simplify processes, and generate consistent quality are key issues, which we will continue to actively pursue moving forward.

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There are no limits
to our commitment
to the print media industry.

We answer all your questions.

"How is the economic situation of Heidelberg shaping up?"
Our future viability
"Digitalization – what added value can I expect from Heidelberg?"
Our digitilization strategy
"What is going to be the offering of Heidelberg in packaging printing?"
Our packaging strategy
How can we help you?

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