Real-Time KPIs & much more at your fingertips
The HEIDELBERG Customer Portal fuels your success through precision tools. Track both real-time and historical performance in the Insights App, with KPIs ranging from broad trends to second-by-second data. Stay job-ready with Maintenance Manager’s digital task tracking and easy to navigate manuals, then use Performance Benchmarking to see how you rank against your direct competition globally.
Online Advisement: tailor-made, actionable advice based on your data
Each with over 25 years of experience in printing, plant management, and continuous improvement, our HEIDELBERG Performance Advisors partner with you to refine your operation. We set clear goals and provide the tools you need to measure and achieve lasting success.
Our Performance Advisors conduct holistic on-site evaluations of your equipment and workflows to set data-driven goals that maximize your productivity.
We analyze your typical production day by evaluating everything from operator performance to mechanical integrity. This data allows us to create a comprehensive roadmap for your success. Our advisors do more than just deliver a report; we partner with you to implement training, repairs, or workflow improvements and measure your progress throughout the entire process.
Streamline your makeready process with an on-site workshop led by HEIDELBERG Press Instructors and Performance Advisors. Modeled after Kaizen principles, this hands-on experience goes beyond standard training. We work directly with your team to improve efficiency and explain the "why" behind every material stage and press adjustment.
We’ll kick things off with a strategy session to map out your vision and goals. On-site, we dive deep into your operations, testing workflows live and collaborating with your team to drive results. You’ll walk away with a comprehensive roadmap, ready-to-use SOPs, and our dedicated support to scale your success.