Welcome to the HEIDELBERG Portal. The all-in-one digital portal that provides easy access to production & workflow apps, analytics, service & maintenance, shopping, and administration tools.
In other words: everything you need to run your print shop smoothly and profitably.
Simplify your operations with a single interface to access information and get support, streamlining your print shop responsibilities.
The HEIDELBERG Portal is fully cloud-based so up-to-date data is always at your fingertips meaning simple access from any device anytime.
The easy to use, fully customizable interface makes it greatly convenient to see what is important at the moment and allows you to take action immediately.
Reduce touchpoints and achieve full transparency in your print shop.
We categorized everything for you with simplicity in our minds. Here’s a quick overview of the main types of applications inside the HEIDELBERG Portal:
For the first time, all relevant data is merged into one solution and is presented and can be interpreted in real time in the new Print Shop Analytics. A comprehensive analytics tool that supports your business with a holistic 360° overview.
Everything is here that helps you to prepare, produce and manage your production workflow. The Inventory Management App provides you with up-to-date information on consumables. The Prinect Direct Workflow Apps are going to revolutionize your workflow management.
Obtain a complete overview of your current service incidents and maintenance status, including predictive maintenance or use the Online Training App to get access to helpful resources in an array of topics.
Get direct access to the HEIDELBERG eShop with straightforward ordering processes and offerings that are customized to your equipment. You can also track orders and get a full overview of all invoices (not available in all countries).
Enjoy the benefits of a thorough, quick, and easy overview of all your equipment and contracts.
The HEIDELBERG Portal will continue to grow in the number of apps. In the future users will also benefit from apps, which automate the production workflow – for digital as well as for offset printing.
Sign up to the HEIDELBERG Portal and dive deep into its broad variety of digital services and features.
Print Shop Analytics is only accessible through the HEIDELBERG Portal. It is a powerful and advanced data analytics toolset that helps you to easily identify production issues and make the right decisions for your business.
Print Shop Analytics provides real-time evaluation of status and key performance indicators (Insights), enables benchmarking of printing machines against peers (Benchmarking), and introduces AI-powered analytics through the HEIDELBERG AI Performance Feature — allowing users to interact with their production data in natural language and make faster, data-driven decisions.
Insights utilizes key production figures to evaluate and interpret performance, enabling quick problem identification and reporting. With real-time warnings and configurable dashboards, you gain a comprehensive view of important metrics, comparing them to targets and identifying issues in specific areas of the print shop. Additionally, real-time machine monitoring and drill-down analysis empower you to track progress, machine speed, and status remotely.
Benchmarking reports offer detailed insights into machine performance in the market segment, allowing anonymous comparison with competitors for improvement and tracking. Uncover hidden potential in your portfolio to stay competitive, while also visualizing job distribution relative to total production volume.
Based on machine data in the HEIDELBERG Cloud, this AI tool allows you to ask questions about your production in natural language and receive precise, instant answers. Instead of manual reporting, the AI automatically delivers structured results via tables, charts, and clear explanations.
HEIDELBERG AI Performance Feature enables you to:
Gerhard Schmolt, Pressroom Manager
Pinguin Druck
Alexander Mende, Managing Director
Pinguin Druck