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Lower downtime.

Repair Service and Parts

Minimize interruptions to your production with expert service & quality parts. If problems arise, trust the same HEIDELBERG experts who helped you with your initial equipment investment to get you back on track.

Service Solutions and Offerings.

Service Parts

Get the parts you need, when you need them. With 130,000 different parts in stock, we can fulfill 95% of all service part requests immediately, including hard-to-find parts for press models no longer in mass production.

Repair Services

Minimize production interruptions and get back on track with help from our team of experts. We begin by analyzing your press via Remote Service, addressing operational and technical questions. If the issue can’t be resolved remotely, our engineers will fix

Installations and Relocation

Relocate a piece of equipment (including competitive equipment) to a new location or even a new position in the pressroom with help from HEIDELBERG service. We carefully coordinate each step to ensure milestone moments in the relocation, no matter the distance, and are ready to adapt to any last-minute challenges.

Remote Diagnosis and Expert Support

Resolve issues as quickly as possible with HEIDELBERG’s worldwide team of experts via our internet-based services. Our Remote Services allow HEIDELBERG Systemservice® engineers to provide live support, diagnostics, and issue resolution directly over the internet using your press’s control software.

Retrofits and Upgrades

Boost your HEIDELBERG system’s functionality with our hardware and software upgrades, as well as retrofit options. With expert guidance and professional installation, you can add new features, upgrade existing ones, or replace machine modules, enhancing long-term value and flexibility.

HEIDELBERG USA Service

Call (800) 437-7388

Whether you need urgent support, spare parts or technical advice, please do not hesitate to contact us.