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HEIDELBERG UK Employee Spotlights

Young Talent Kit-Cameron Marwa, Inside Sales Representative, HEIDELBERG UK

International Women's Day at HEIDELBERG UK

Current job openings

If you are interested in a career at HEIDELBERG, please visit our Job Portal or contact us at uk.careers@heidelberg.com

Apprenticeship at HEIDELBERG UK

Working across all relevant equipment, the apprentice will be involved in learning a variety of skills and techniques using our presses. Working to corporate & customer specifications, you will be given the full understanding of standard printing practices and be supported by a dedicated Team.

Position Description

To develop a broad understanding of the Print Industry. Working across all relevant equipment, the apprentice will be involved in learning a variety of skills and techniques using our Presses.

At times you will work on your own initiative or as part of a busy team. You will be expected to learn and develop knowledge of the department requirements resulting in aiding in both the operation of mechanical and manual processes, as an individual or part of a team, maintaining both quality and efficiency.

To learn and perform the full preparation, operation and maintenance of presses ensuring all work is completed to the highest quality.




Skills

  • Demonstrating strong interpersonal skills and cultural awareness when dealing with colleagues, customer’s and clients during tasks.
  • Understands processes and applies them in working practices.
  • Understands and applies the basic elements and architecture of computer systems.
  • Logical and creative thinking skills.
  • Ability to work independently and to take responsibility.
  • Ability to communicate and to present information clearly and concisely both verbal and written, with good attention to detail.
  • Ability and willingness to follow instruction and learn new tasks.
  • A positive attitude towards teamwork and ability to work as part of a team.
  • Willingness to learn and to take responsibility for your own development.
  • Excellent timekeeping skills.
  • Ability to display sensitivity and maintain confidentiality.

Interested? Send us your application at uk.careers@heidelberg.com

Key Account Manager at HEIDELBERG UK

Location: South of England

Reports to: The Head of Sales

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An Introduction to HEIDELBERG UK

HEIDELBERG UK is the premier provider of end-to-end solutions within the printing and graphic industry, offering the market’s most extensive portfolio of integrated products and services. We are dedicated to delivering sustainable value to our customers with support across the entire lifecycle of their equipment.

By combining market-leading customer service with innovative business models, we empower our partners to achieve peak operational efficiency and long-term profitability.

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Role Overview

At HEIDELBERG, the Key Account Manager (KAM) is a critical strategic role responsible for the cultivation and stewardship of HEIDELBERG's most significant customer relationships.

This position demands a sophisticated, entrepreneurial approach to account management, focusing on the alignment of customer objectives with HEIDELBERG's suite of solutions.

The successful candidate will act as a central point of contact, identifying high-value opportunities and driving revenue growth through a deep understanding of customer needs. This role demands a high degree of internal and external collaboration, ensuring that every touchpoint adds measurable value to the customer’s business.




Key Responsibilities

Account Management:

  • Serve as the primary point of contact for key accounts, ensuring exceptional customer experience.
  • Develop and execute strategic account plans to achieve revenue and new business potential

Relationship Building:

  • Foster strong, trust-based relationships at multiple levels.
  • Consult with Key Accounts on new developments and business opportunities.

Sales & Growth:

  • Cross-sell initiatives within existing accounts to grow revenue and share of wallet.
  • Identify new business opportunities outside of the existing user base to maximise revenue while ensuring customer satisfaction.

Collaboration:

  • Work closely with internal teams (Sales, Service, Marketing) to deliver tailored solutions.
  • Provide feedback on market trends and customer needs to the internal team to enable best in class solutions and service.

Skills & Qualifications

• Proven experience in the Printing and Graphics Industry.

• Results-driven self-starter with a focus on success.

• Strong communication, negotiation, and relationship-building skills.

• Ability to manage multiple accounts and prioritise effectively.

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What We Offer

• Competitive salary and performance-based incentives.

• Company Car

• Regular Product training and updates.

• Opportunities for career growth and professional development.

• Pension & Health Care.

• Supportive and dynamic work environment.

Interested? Send us your application at uk.careers@heidelberg.com

Any questions? We look forward to hearing from you.

How can we help you?

HEIDELBERG UK - Contact us.

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