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A single number for all your inquiries:

Tel: +44 (0)844 892 2010

Technical support
Contacting Technical SupportTel: +44 (0)844 892 2010
Press, prepress & postpress support Tel: +44 (0)844 892 2010
Helpdesk opening hours1 
Helpdesk press, prepress & postpressMonday to Friday:
8 am to 5.15 pm
Regular service hours2 
Service for pressMonday to Friday:
6 am to 10 pm
Saturday:
6 am to 2 pm
Service for prepress & postpressMonday to Friday:
8 am to 5.15 pm

1: Helpdesk hours: hours at which first level support can be reached per telephone.

2: Regular service hours: Hours at which service engineers are available to support our customers onsite or remotely

Sales
Contacting Service PartsTel: +44 (0)844 892 2010
Helpdesk spare partsTel: +44 (0)844 892 2010
bre.serviceparts@heidelberg.com
Opening hoursMonday to Friday:
6 am to 12 am midnight
 Saturday p.m.
Sunday call out service
(giving 24 hrs cover at the weekend)
Contacting ConsumablesTel: +44 (0)844 892 2010
Helpdesk consumablesTel: +44 (0)844 892 2010
bre.consumables@heidelberg.com
Invoice inquiries consumablesTel: +44 (0)20 8490 6005
Opening hoursMonday to Friday:
8 am to 5.15 pm

Discover our services & consumables offering

Service UK

You won't find more people dedicated to you and your Heidelberg machine.

Consumables

Saphira consumables from Heidelberg are carefully selected and tested by experts.

Online Shop

Consumables and service parts from Heidelberg, available 24x7.

HEIDELBERG Customer Portal

The entire digital world of HEIDELBERG in one portal.

Tel: +44 (0)844 892 2010
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