Our headquarters

Heidelberg Graphic Equipment Ltd

69-76 High Street
Brentford
Middlesex
TW8 0AA

Tel: +44 (0)844 892 2010
Fax: +44 (0)20 8490 3589

Download directions to our Customer Support Centre and National Showroom in Brentford:

Technical support
Contacting Technical SupportTel: +44 (0)844 892 2010
Press, prepress & postpress support Tel: +44 (0)844 892 2010
Invoice inquiries technical supportTel: +44 (0)20 8490 3671
Helpdesk opening hours1 
Helpdesk press, prepress & postpressMonday to Friday:
8 a.m. to 5.15 p.m.
Regular service hours2 
Service for pressMonday to Friday:
6 a.m. to 10 p.m.
Saturday:
6 a.m. to 2 p.m.
Service for prepress & postpressMonday to Friday:
8 a.m. to 5.15 p.m.

1: Helpdesk hours: hours at which first level support can be reached per telephone.

2: Regular service hours: Hours at which service engineers are available to support our customers onsite or remotely

Sales
Contacting Equipment SalesTel: +44 (0)844 892 2010
Sales supportTel: +44 (0)844 892 2010
Opening hoursMonday to Friday:
8 a.m. to 5.15 p.m.
Contacting Service PartsTel: +44 (0)844 892 2010
Helpdesk spare partsTel: +44 (0)844 892 2010
bre.serviceparts@heidelberg.com
Opening hoursMonday to Friday:
6 a.m. to 12 a.m. midnight
 Saturday p.m.
Sunday call out service
(giving 24 hrs cover at the weekend)
Contacting ConsumablesTel: +44 (0)844 892 2010
Helpdesk consumablesTel: +44 (0)844 892 2010
bre.consumables@heidelberg.com
Invoice inquiries consumablesTel: +44 (0)20 8490 6005
Opening hoursMonday to Friday:
8 a.m. to 5.15 p.m.

Any questions? We look forward to hearing from you.
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