Your benefits with the HEIDELBERG Customer Portal

Your central portal through which you can access all important information and functions for your print shop. And that at any time and with any device.

Not only do you receive all relevant machine and performance data (Print Shop Analytics), but you also get access to our software solutions such as Prinect, the eShop, and much more.

With our secure cloud infrastructure, your data is well protected, and updates and new functions are also available immediately thanks to "over the air" updates.

One access, endless possibilities

We want to make access to our products and services as easy as possible for our customers.
That's why we developed the new HEIDELBERG Account.
This allows you to access all the functions of the HEIDELBERG Customer Portal with just one central login.

*The HEIDELBERG account is based on a free account with the HEIDELBERG subsidiary Zaikio. This is generated automatically when you sign up.

The HEIDELBERG Customer Portal
Your key to digital transformation

With our digital tools and services, we are a pioneer in the digitization of print shops around the world. With the HEIDELBERG Customer Portal, we are taking the next step and combining our digital offerings in a powerful cloud portal.

The HEIDELBERG Customer Portal gives you access to all the online services from HEIDELBERG, such as the eShop, the Service and Maintenance Manager, online training, our latest data and analysis tool, Print Shop Analytics, and, of course, the entire Prinect workflow.

HEIDELBERG Customer Portal - one cloud portal, endless possibilities.

Print Shop Analytics
Your data power tool for efficient print production

Increase your productivity and efficiency with Print Shop Analytics, the innovative analysis tool from HEIDELBERG. Get in-depth insights into your print shop and optimize your processes with the Insights, Benchmarking, and PAT apps.

Insights: Monitor all relevant key performance indicators, get detailed insights into the work processes in your print shop, and identify problems in real-time. Benchmarking: Compare the performance of your machines in the respective market segment and identify optimization potential.

PAT: Use our artificial intelligence to monitor the printing process, detect deviations, and get appropriate optimization measures.

Make your print shop even more efficient with Print Shop Analytics. Learn more about this powerful tool and how it can help you in your daily work.

HEIDELBERG Customer Portal

The entire print shop at a glance.

Get the most out of Print Shop Analytics

To use the new HEIDELBERG Customer Portal to its full potential, users should have the latest Prinect Production Manager software version 21.10, which is also a must-have to be able to use Print Shop Analytics.


Our co-creation approach:
Achieve more with customers and partners

"With HEIDELBERG, we now have the opportunity to create something really big..."

Gerhard Schmolt, Pressroom Manager
Pinguin Druck

"In order to achieve goals, you have to get very accurate evaluations...and Print Shop Analytics is for this essential."

Alexander Mende, Managing Director
Pinguin Druck


For whom is the HEIDELBERG Customer Portal?
How much does the HEIDELBERG Customer Portal cost?
What are the requirements for using the pre-launch version of Print Shop Analytics?
I am a user of the HEIDELBERG Assistant. Can I also get the HEIDELBERG Customer Portal?

Become part of the digital HEIDELBERG world now

Test the HEIDELBERG Customer Portal, including Print Shop Analytics, free of charge and without obligation. Sign up now and increase the efficiency of your printing company. We are looking forward to you!

Register now for free and discover the HEIDELBERG Customer Portal and Print Shop Analytics!

HEIDELBERG Customer Portal

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The HEIDELBERG Customer Portal is available to all HEIDELBERG customers free of charge.
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