Your central portal through which you can access all important information and functions for your print shop. And that at any time and with any device.
Not only do you receive all relevant machine and performance data (Print Shop Analytics), but you also get access to our software solutions such as Prinect, the eShop, and much more.
With our secure cloud infrastructure, your data is well protected, and updates and new functions are also available immediately thanks to "over the air" updates.
We want to make access to our products and services as easy as possible for our customers.
That's why we developed the new HEIDELBERG Account.
This allows you to access all the functions of the HEIDELBERG Customer Portal with just one central login.
*The HEIDELBERG account is based on a free account with the HEIDELBERG subsidiary Zaikio. This is generated automatically when you sign up.
With our digital tools and services, we are a pioneer in the digitization of print shops around the world. With the HEIDELBERG Customer Portal, we are taking the next step and combining our digital offerings in a powerful cloud portal.
The HEIDELBERG Customer Portal gives you access to all the online services from HEIDELBERG, such as the eShop, the Service and Maintenance Manager, online training, our latest data and analysis tool, Print Shop Analytics, and, of course, the entire Prinect workflow.
HEIDELBERG Customer Portal - one cloud portal, endless possibilities.
Increase your productivity and efficiency with Print Shop Analytics, the innovative analysis tool from HEIDELBERG. Get in-depth insights into your print shop and optimize your processes with the Insights, Benchmarking, and PAT apps.
Insights: Monitor all relevant key performance indicators, get detailed insights into the work processes in your print shop, and identify problems in real-time. Benchmarking: Compare the performance of your machines in the respective market segment and identify optimization potential.
PAT: Use our artificial intelligence to monitor the printing process, detect deviations, and get appropriate optimization measures.
Make your print shop even more efficient with Print Shop Analytics. Learn more about this powerful tool and how it can help you in your daily work.
To use the new HEIDELBERG Customer Portal to its full potential, users should have the latest Prinect Production Manager software version 21.10, which is also a must-have to be able to use Print Shop Analytics.
Gerhard Schmolt, Pressroom Manager
Alexander Mende, Managing Director
In general, the HEIDELBERG Customer Portal is for all HEIDELBERG customers, regardless of market segment or customer size. The portal will bundle all digital services and applications in one place.
The HEIDELBERG Customer Portal is free of charge. In the portal itself, we offer both free and paid apps and services.
The HEIDELBERG Customer Portal can be used with an active internet connection and a HEIDELBERG account.
All HEIDELBERG Assistant customers are automatically migrated to the HEIDELBERG Customer Portal. You do not have to take action yourself at the moment; we will inform you in due course.
Test the HEIDELBERG Customer Portal, including Print Shop Analytics, free of charge and without obligation. Sign up now and increase the efficiency of your printing company. We are looking forward to you!
Register now for free and discover the HEIDELBERG Customer Portal and Print Shop Analytics!
We look forward to your message. In order to be able to react quickly to your request, we need some information.
*These fields are required.