Repairs, training and more

When you need on-site assistance - breakdown repairs, equipment moves, refurbishment, or training -just call upon one of our highly qualified HEIDELBERG Systemservice technicians.

In many parts of the country we can offer a three shift service and our team visit the remotest parts of the UK to keep our customers in production. Individual services are charged on an hourly basis or an agreed fixed charge.

If you identify a need for refresher training of your operators on applications or maintenance activities, we will be happy to develop bespoke programmes for you.

The HEIDELBERG commitment to fast, reliable service

As you settle into the new normal, let us assure you one thing: The HEIDELBERG commitment to fast, reliable service remains the same! So no matter the issue, do reach out to us any time via our support help desk. Our team of service technicians and engineers are always on call and eager to serve you.

Do download the infographic from the link above to know more about our service team.

Wherever you are on the map, whatever the issue. Get in touch today. We would be honoured to support you!

Engineer rates in the United Kingdom
United KingdomRegular service hoursOut of hours
Sundays & Bank Holidays
Prepress£158.00£170.00
Press £129.00£142.00
Postpress £122.00£142.00
Gallus£129.00£142.00
Engineer rates in the Republic of Ireland
Republic of Ireland*Regular service hoursOut of hours
Sunday & Bank Holidays
Prepress€219.00 €230.00
Press €152.00€165.00
Postpress €142.00€165.00
Gallus€152.00€165.00

* Prices determined as the HUK £ rates calculated into €

Easter opening hours
Easter opening hours
DateDayOfficeService and Spares (Stores Office)Hours
28-Mar-24ThuNormal hoursNormal service and spare parts cover06:00 to 22:00
29-Mar-24FriGood FridayStandby cover for service and spare parts08:00 to 16:30
30-Mar-24SatSaturday Standby cover for service and spare parts06:00 to 14:00
01-Apr-24MonEaster MondayNo service / No spare partsno cover
02-Apr-24TueNormal Working hoursNormal service and spare parts cover06:00 to 22:00

Need more information on our individual services?

Contact us on +44 (0)844 892 2010

Monday through Friday - 8 a.m. to 5:15 p.m.

Tel: +44 (0)844 892 2010

Contact Heidelberg Great Britain

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