ODeCon engineering GmbH is a specialist for additive manufacturing technologies, laser technology, precision machines and tool making. As a developer of innovative machines, ODeCon is geared towards producing systems of the highest quality and state-of-the-art.

CEO Oliver Schulte explains why ODeCon engineering GmbH relies on HEIDELBERG Industry for the machine assembly of its high-performance metal 3D printer.

What is particularly important to you when working with HEIDELBERG Industry?

Due to the great experience in mechanical engineering with high-speed machines, there is a competence that ensures that the machines of our company will meet high quality requirements. In addition, the communication with fixed contact persons is a great relief and ensures quick arrangements and appointments.

Quality of products/services

The quality of services and products is our priority. Our high-speed machines in particular require the highest processing quality. We at Heidelberg appreciated that after a short time and will therefore continue to expand our cooperation.

Quality of service and customer care

The quality of the support is excellent, especially since the technical details are always coordinated with HEIDELBERG and regularly lead to improvements in our products.

Which customer problems could be solved?

Since our company only has a small assembly facility, we were looking for a solution that also enables the assembly to be scaled up quickly. When looking for alternatives, the know-how of a potential service provider played a decisive role in addition to the spatial possibilities. Heidelberger fulfills both requirements in an exemplary manner. In addition, HEIDELBERG is open to expanding the cooperation with regard to spare parts warehousing and worldwide service.

Markus Gräuler, Quality Manager BigRep

“Due to the great experience in mechanical engineering with high-speed machines, there is a competence that ensures that the machines of our company will meet high quality requirements”

Oliver Schulte
CEO, ODeCon engineering GmbH

Markus Gräuler, Quality Manager BigRep

Which goals could be achieved by the service/product?

The Goal: Perform machine assembly of a high-performance metal 3D printer. Degree of fulfillment 100%, since future expansions of the business can be covered by HEIDELBERG's know-how and logistical possibilities.

What is the main reason why the customer would recommend our product/service?

In addition to the existing know-how, the unproblematic, positive and supportive cooperation is the most important criterion for an unreserved recommendation.

ODeCon engineering GmbH
Gasstraße 12
67655 Kaiserslautern
Germany

odecon.de

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