- Significantly reduced downtimes through preventive maintenance and intelligent support
- Optimum machine availability
- Better cost planning and simplified paperwork
- Full protection of customer investment
- Sustainability of highest quality and productivity levels
Better cost control and increased performance
The Heidelberg Partner Program consists of five service packages which we designed based on your specific needs. The four service packages - Maintenance, Remote, Value Service, and Full Service - cover all the basic services for your equipment. These are: telephone and remote support, maintenance, repair coverage, repair parts coverage, and software updates. With the fifth package you can add further Performance Services to boost your performance.