Predictive Monitoring uses data recorded by intelligent sensors in the machine, uploaded to the Heidelberg Cloud service, and evaluated there using big data analytics. If abnormalities are found, our Predictive Monitoring experts plan a package of countermeasures that are implemented before faults actually occur.
You retain full freedom of decision at all times. With Predictive Monitoring, you receive regular updates about the machine condition and possible service calls – and have a free choice as to when they should take place.
Predictive Monitoring paves the way to a future where faults are the exception. This cloud service reduces your costs and increases your productivity, two factors that greatly influence the output and reliability of your print shop.
The Heidelberg Predictive Monitoring service ensures maximum machine availability using a state-of-the-art big data analytics platform with cloud service technology. Its goal is to prevent unplanned downtimes through continuous monitoring and analysis.
Predictive Monitoring collects machine data recorded by sensors and uploads it to the big data analytics platform for monitoring. Any time a parameter moves outside of a defined standard range, your Predictive Monitoring expert is notified by the system and analyzes the notification.
The expert creates a to-do list containing necessary service measures such as maintenance, cleaning, adjustment, or replacement. Depending on their priority, these measures will either result in an immediate service call or be implemented within the framework of maintenance calls, Remove Service, or scheduled service calls.
The Predictive Monitoring service is made possible by two key components:
With Predictive Monitoring, you have one service expert as your personal contact person. The expert not only monitors the condition of your machine, but is also familiar with the particulars of your print shop. Depending on the service package, the Predictive Monitoring expert’s services can include monthly conference calls or on-site consultations during which technical tasks and unanswered questions can be discussed.
Also enjoy the benefits of optimized parts handling with optional service parts consignment. This involves preordering service parts to have them available on consignment, reducing downtimes and increasing machine availability.
Whether you need urgent support, spare parts or technical advice, please do not hesitate to contact us.
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