Use your print shop's online portal to form closer links with your customers.
All kinds of details need to be clarified with your customers - from the inquiry and costing to actual production. Take some shortcuts with Prinect! Keep all the relevant details together and transform your processes thanks to online data exchange with Prinect. Data input by the customer is exchanged on a job-specific basis, automatic data checking and coordination of remote soft proofs can be carried out quickly, and you are automatically notified of any new information. All this makes online data exchange via your print shop's Internet portal unbeatable in terms of speed, standardization and simplicity.
Benefits of Prinect:
A very special service - the Internet is the quickest way to process an order.
The technology simply needs to be used correctly. But how? It's easy - with an online portal from Prinect that is available 24 hours a day, seven days a week. Your customer logs on with password protection and enters all the order data in special input masks. You can then make direct use of this data and only need to add production-specific details and key dates such as when the data was provided or the delivery date. Once an order has been placed, these details ensure quicker processes in the production planning system and prepress.
An offer with a click of the mouse
Once all the data has been entered, Prinect performs standardized costing procedures. Thanks to fixed prices for all kinds of print products, costing is quick and direct - just a few clicks of the mouse and your offer is ready for the customer to access through the online portal. Their order confirmation reaches you in exactly the same way - over the Internet. This online customer connection not only saves valuable time but also ensures that all data is automatically checked for errors at the input stage. As a result, you benefit from greater reliability and transparency.
Speeding up processes
With the online portal, you are offering your customers a very special service. They can submit inquiries outside normal business hours, receive your offers straight after costing and can track the production status of current orders if necessary. Approving proofs is also much quicker with Prinect. You can process a growing number of offers and orders efficiently in the same timeframe and find out quickly whether your offer has been successful.
Benefits of Prinect:
Quick and error-free - job-specific production data can be exchanged on the online portal.
Your customers have many different ways of getting data from A to B, including data media, FTP servers, e-mails and uploads over the Internet. Channel all your production data exchanges through the online portal with Prinect. Your customers use a special link to load their files directly onto your server where they are automatically assigned to the relevant job and checked for errors and contents that differ from the costing. You are aware of the quality of data at an early stage and Prinect can trigger subsequent prepress operations fully automatically, including all proofing stages with your customers. You retain full control without actually having to do anything yourself.
Prinect paves the way
Prinect structures your processes. You always know when which data was sent and what the current processing status is. Prinect makes the time-consuming search for additional information by e-mail, phone or fax a thing of the past. Workflows are automated, simplified and made much quicker.
The joint path to success
An online portal creates benefits for both you and your customers. Turnaround times are shorter and production data can be changed at the very last minute. Your processing and production procedures are more reliable and you can expand your customer base by winning orders from customers based further afield.
The digital exchange of remote soft proofs speeds up approval and correction processes - simplicity itself on the color-matched monitor.
Despite highly digitized production, do you still use expensive hard-copy proofs for approval and corrections? Save on the associated high material and mailing costs and speed up production - with true-color remote soft proofs that you can deliver directly using your print shop's online portal.
Convenient on-screen approval
Prinect speeds up communication in both directions. As soon as pages or entire forms for a job are ready for approval, your customers can access them online. They receive an e-mail, check the remote soft proof with transformed colors on screen under standardized conditions - and return their feedback online. You then receive automatic notification. If necessary, you can also automate your entire print shop workflow so that approvals trigger subsequent production processes directly.
Remote soft proofs ensure reliability and provide greater room for maneuver. All tasks and deadlines are assigned clearly and logged chronologically. This avoids errors and misunderstandings and helps sort out problems. Transport issues and long distances become irrelevant. You become more flexible and you can expand your customer base.
Expand your portfolio by turning the customer portal into an online shop.
Besides using your online portal for rapid print job processing, you can also give customers the option of ordering additional services and products online.
Prinect enables you to harness synergies, providing comprehensive customer support while also achieving better capacity utilization for warehousing or delivery runs. Offer services from a single source. Your customers can purchase items online, check an outsourced warehouse or request just-in-time deliveries for warehoused print products. This makes them more loyal to your print shop! Prinect opens up new customer segments - and a completely new market.
For the printer:
Make sure you get repeat jobs by adding web-to-print to your portfolio.
Print products with fixed layouts such as brochures, business cards and stationery are often very similar. Just like repeat jobs, they often have only minimal changes.
Offer your customers the option of transferring their current print and layout files to your print shop.
This is done quite simply by storing editable templates on your print shop portal. You manage the files, but your customers can edit them online at any time and submit a production order. The fact that they have the advantage of being able to stop old templates being used and block any changes that break the corporate design rules makes them more loyal customers.
Standardized templates save on costs.
With web-to-print, you can also offer your own standard templates for business cards or advertising materials. Thanks to lower order processing costs, fewer complaints and less paper waste, your customers benefit from high-quality, low-cost print products.
Learn more about the print shop workflow that integrates and manages the entire print production process. More
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