Partner Program

Significantly reduced downtimes through preventive maintenance and intelligent support
Optimum machine availability
Better cost planning and simplified paperwork
Full protection of customer investment
Sustainability of highest quality and productivity levels

Better cost control and increased performance

The Heidelberg Partner Program consists of five service packages which we designed based on your specific needs. The four service packages - Maintenance, Remote, Value Service, and Full Service - cover all the basic services for your equipment. These are: telephone and remote support, maintenance, repair coverage, repair parts coverage, and software updates. With the fifth package you can add further Performance Services to boost your performance.