05/08/2020
We realize the COVID 19 crisis has probably affected your business and forced you to reduce or stop your production on your Versafire/Linoprint machine. Because we want you up and running as soon as possible please read through this FAQ List to help you get back in production in no time.
Frequently Asked Questions
Most probably not – Allow the machine to warm up, print approx.1000 sheets of a non-critical job then calibrate as normal and check output.
If the equipment was shutdown using the correct procedure (Not simply unplugged without power down) the problems should be minimal.
Additionally, check the paper path for any debris and carefully vacuum or brush off any loose dirt. Be careful not to dislodge any sensors or guides.
The equipment needs to acclimatize to the new temperature, allow at least 4 hours at the new temperature before the machine is used to prevent condensation.
Allow the printer time to warm up before printing - Use fresh paper from an unopened packet.
Allow the printer time to warm up before printing – the inside of the machine needs to be as warm as the outside.
Perform developer refresh in advanced operator settings or do colour calibration and colour registration in maintenance.
Do you have further questions or need further assistance? Please contact your local Heidelberg Help Desk.
Ageng - 0878 0145 8888
Arie - 0878 0100 8889
Email: hiddigital@heidelberg.com
05/08/2020
We realize the COVID 19 crisis has probably affected your business and forced you to reduce or stop your production on your Versafire/Linoprint machine. Because we want you up and running as soon as possible please read through this FAQ List to help you get back in production in no time.
Frequently Asked Questions
Most probably not – Allow the machine to warm up, print approx.1000 sheets of a non-critical job then calibrate as normal and check output.
If the equipment was shutdown using the correct procedure (Not simply unplugged without power down) the problems should be minimal.
Additionally, check the paper path for any debris and carefully vacuum or brush off any loose dirt. Be careful not to dislodge any sensors or guides.
The equipment needs to acclimatize to the new temperature, allow at least 4 hours at the new temperature before the machine is used to prevent condensation.
Allow the printer time to warm up before printing - Use fresh paper from an unopened packet.
Allow the printer time to warm up before printing – the inside of the machine needs to be as warm as the outside.
Perform developer refresh in advanced operator settings or do colour calibration and colour registration in maintenance.
Do you have further questions or need further assistance? Please contact your local Heidelberg Help Desk.
Ageng - 0878 0145 8888
Arie - 0878 0100 8889
Email: hiddigital@heidelberg.com