Our helpdesk offers competent answers to your questions 24/7. Thanks to our remote services, our experts can help you solve problems directly on your production systems any time.
We stock 130,000 different types of parts and can dispatch 95 percent of all service part requests immediately, including parts for press models that are very seldom produced in series nowadays. We deliver to 170 countries on five continents.
On standby around the clock: Our Central Call Desk is here for you 24/7. First we analyze your press using Remote Service. A member of the expert team or your regional technical consultant will answer all your operational and technical queries quickly and personally.
Fast and skilled: If it is not possible to repair the fault remotely, our skilled engineers and fitters take whatever action is needed to resolve the fault at your premises. We don't simply come and replace a part. Our objective is to permanently ensure your installation is performing at its best.
Print Site Contracts offer you everything you need to increase performance and OEE from a single source: from consumables and services, workflow and performance analyticsincluding consulting services, to a complete production system for industrialized print production.
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