Our Remote Services include a range of web-based services that enable you to get instant access to support and expert information. The underlying principle is simple: The Prinect software operating your Heidelberg machine has built-in remote functionality that permits a whole range of services to be performed on your equipment via the Internet. Once your Heidelberg machine is connected, a Heidelberg Systemservice technician will, at your request, be able to access your system to provide live assistance, analyze log files, run diagnostics or even correct a fault.
We look forward to your message. In order to be able to react quickly to your request, we need some information. *These fields are required.