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Milestones for integrated logistics network from Heidelberg supporting print shop performance

03/24/2015

  • Customers receive service parts and consumables within 24 hours
  • Logistics network boosts impact of preventive service portfolio
  • One millionth order leaves hub in United States

Heidelberger Druckmaschinen AG (Heidelberg) is celebrating a major milestone. Its World Logistics Center (WLC) opened at the company’s headquarters in Wiesloch-Walldorf some 15 years ago. This laid the foundation for a globally integrated logistics network that aims to supply customers with service parts and consumables in no more than 24 hours. In addition to the original center in Germany, Heidelberg therefore now operates a further three logistics centers in the strategically important markets of Japan, Hong Kong/China, and the United States. “The service promise of our integrated logistics network supports the performance of our customers across the globe, ensuring high machine uptime and reliable quality,” says Bernhard Steinel, who is in charge of the Systemservice business area at Heidelberg.

The company has also reached a further milestone. The one millionth order has just left the Heidelberg hub in Indianapolis in the United States, which opened in 2004 and supplies service parts to the whole of North and South America. Over the past 15 years, the logistics centers have processed a joint total of nearly five million orders and shipped them to customers the world over.

Logistics network and preventive service functions complement each other
Customers benefit from fast deliveries and cutting-edge technology
Matthias Hartung, Media Relations

Matthias Hartung
Public Relations Officer Tel.: +49 (0)6222 82 67174
Fax.: +49 (0)6222 82 9967174

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