With Remote Diagnosis, you get online assistance directly on your machine in case of a problem. Once the remote connection is established via the Internet, an expert Heidelberg Systemservice technician troubleshoots your Heidelberg equipment, provides a diagnosis, and makes recommendations for the repair. On many occasions, we are even able to rectify the fault remotely. Some of our customers have estimated savings of thousands of Euro on a single call.
We look forward to your message. In order to be able to react quickly to your request, we need some information. *These fields are required.