An all-encompassing conceptual design, precise staging, and an
integrated communication strategy make the Heidelberg presentation
at drupa a complete event package
Every four years, the Düsseldorf exhibition center
becomes the focus for the world's print media industry.
Heidelberger Druckmaschinen AG (Heidelberg) is traditionally by far
the largest and most influential exhibitor at drupa, the leading
trade show that this year is being held here from May 29 through
June 11, 2008. Heidelberg and drupa can both look back on 50 years
of shared history. The company's involvement in drupa is
extremely important because this is where its strategy and
integrated marketing communication for the next few years are
determined.
As in previous decades, Heidelberg has once again taken over
Halls 1 and 2. Stand design, media presentation, customer events,
and the full sweep of communication follow every last detail of an
integrated marketing strategy that is to be rolled out worldwide
after the show.
The Heidelberg presentation on a net exhibition area of 7,800
square meters goes under the banner "HEI Performance -
HEI Value". This concept is at the very heart of the latest
Heidelberg umbrella campaign and reflects the company's pledge
to quality in a very tangible form. The HEI-branded features of
high-performance products and services and the resultant added
value for customers run as a constant theme through the entire
presentation and firmly establish the company's central
message - visually, emotionally, and in terms of content.
The live Heidelberg experience
Heidelberg performs various applications live for customers.
Thanks to its sheer size, the most impressive exhibit is the
innovative Speedmaster XL 162 sheetfed offset press. Weighing in at
over 200 tons, this press marks the company's entry into the
very large format market. Prinect software components and their
importance for integrating print shop workflows are also presented
highly impressively. A further key topic in addition to integrated
processes is the extended and enhanced range of services.
The key to the company's communication strategy dates
back to the late 1990s when Heidelberg, the world market leader in
sheetfed offset printing, transformed itself from an
internationally successful mechanical engineering company renowned
for its high-tech quality into a solution provider offering a wide
range of products and services. Over the years, additional product
segments and services have been integrated and developed under the
"Heidelberg" umbrella brand. They complement the
company's core expertise in sheetfed offset presses and cover
the entire workflow of a state-of-the-art print media company.
Solutions, applications, and emotions
The solution concept is reflected in the structure of the
company's stand at the trade show, which is split into six
different areas devoted to different market segments. Visitors have
easy access to these areas from the HEI Way, a raised gallery
running through both halls. They enter the world of Heidelberg by
passing through a tunnel. As they do so, key industry questions are
projected onto the wall and these are answered at the start of the
actual presentations. Further details are available later on from
advisors and experts at the individual HEI Tech Centers. Halls 1
and 2 are dominated by "brand walls" that convey key messages from
the marketing campaign and the re-launched corporate design.
That all-important personal touch
"It's all about integration, transparency, and -
naturally - the productivity of our systems. Heidelberg is the only
company in the sector that can offer this level of complexity from
a single source, providing our customers with practical
applications," sums up Adriana Nuneva, Senior Vice President
Global Marketing at Heidelberger Druckmaschinen AG. Visitors
registering in advance for HEI Light tours of the stand benefit
from targeted information. "Our aim throughout is to provide
an integrated Heidelberg experience. In addition to optimizing the
stand architecture, sound, and lighting, we have therefore also
made a point of talking to customers individually rather than
simply bombarding them with multimedia information," explains
Ulrich Börger, who is responsible for trade shows and events
at the company. "Heidelberg prides itself on being a
professional host and we train our staff accordingly. Our technical
presentations also benefit from the involvement of our
executives," he adds.
Precise and complex logistics
The conceptual design and organization of drupa 2008 was an
inspiring challenge for all those involved - both inside and
outside the company. Staff have been given special training and
1,500 of them will be putting these skills to good use on each day
of the 14-day show. Complex logistics services were required to
ensure the trade show presentation, including all presses and
commissioning work, was in place in a period of just four weeks.
"From mid-May onwards, 350 to 400 employees were working at
our construction site in Halls 1 and 2. At some stages, we were
working round the clock in several shifts, and the first machines
were commissioned within just a few days," explains Franz
Haaf, Technical Manager in charge of the Heidelberg trade show
presentation.
Leading design role for KMS
In the summer of 2006, Heidelberg ran a two-stage contest for
its trade show design, with KMS TEAM emerging victorious. The KMS
TEAM design focuses on the company's genuine, partnership-based
approach to its customers and partners. The stand architecture
transforms the two halls into an integrated space following the
basic rules of urban planning. This creates a cohesive structure
out of which spaces and locations for individual topics grow
"naturally".
The architecture's core visual element is the "brand
wall" running around both halls. This clearly separates the
stand from the areas outside it and creates a tangible brand world
inside. Information and business centers that represent the central
points of contact at the trade show are located along the HEI Way
that runs through the entire stand and links the two halls. This is
where visitors go to obtain information and advice and hold
discussions - all in comfortable surroundings that offer a view of
the entire stand. The architectural concept was developed in
cooperation with Munich-based architects Schmidhuber+Partner.
The subtle magic of sound and light
SHOWTEC GmbH from Cologne was commissioned by Heidelberg to
provide the sound, lighting, and trussing for the trade show
presentation at drupa 2008. Long before the trade show started,
simulations and test structures were used to optimize the concept
and fine-tune the media technology in collaboration with FOUR TO
ONE: scale design, the company selected for the lighting
engineering. Among other things, this involved checking the color
and reflection properties of the architecture, exhibits, and
construction materials and determining the appropriate light
colors, lighting density, and assembly angle. One particularly
complex task was adapting the color reproduction to the different
surfaces of the silvery gray architectural and machine components.
Besides SHOWTEC and FOUR TO ONE, other companies involved in
the project include b+s Exhibition GmbH (stand construction), ict
AG (video technology), and Skyline technische Veranstaltungs- und
Organisations-GmbH (project management).
Integrated communication campaign supports customers before,
during, and after the trade show Heidelberg is accompanying its
trade show presentation with an integrated communication campaign.
The company kicked off the new "HEI" advertising campaign
last summer with "HEI Tech", followed by "HEI
Performance" at the end of January. Immediately before
the trade show, the company launched the third stage of the
campaign - "HEI Value". In the run-up to drupa, a
multi-stage mailing prepared existing and potential new customers
for the trade show presentation. A specially designed website (
www.drupa-heidelberg.com) also offers a whole
host of details about the event. Heidelberg is providing students,
trainees, and teachers with information at the "HEI
School" next to Halls 1 and 2 in the exhibition grounds. The
drupa campaign will be rounded off by a letter of thanks sent out
after the event to customers and other visitors to the Heidelberg
stand.
Campaign sets the tone for brand presentation over the next four
years
The content and themes of the current "HEI"
campaign constitute the basis for the presentation of Heidelberg
brands over the next four years. The "HEI" concept will
be used for all communication measures worldwide until 2012,
including advertisements, trade show presentations, in-house
events, and brochures.
Further information about the Heidelberg trade show stand can
be found on the company's dedicated drupa website at
www.drupa-heidelberg.com.
For further information, please contact:
Heidelberger Druckmaschinen AG
Corporate Communications
Thomas Fichtl
Tel.: +49 (0)173 318 69 47
Fax: +49 (0)6221 92 50 69
E-mail:
thomas.fichtl@heidelberg.com