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Aberdeen Group Chooses Heidelberg systemservice for Business Evolution Award

10/16/2006


Aberdeen, a leading research institute in the USA, chose Heidelberger Druckmaschinen AG (Heidelberg) for the Business Evolution Award for managing information flow across internal functional practices to achieve measurable business growth. Richard Mack, Director of business development systemservice at Heidelberg USA accepted the award during a recent Chief Service Officer's Summit held by Aberdeen in Boston. 

"We would like to thank the Aberdeen Research Group for the 2006 Business Evolution award. We see this as recognition of the ongoing investment Heidelberg is making to improve the information management in the service chain. Heidelberg's efforts provide a more efficient service delivery for customers resulting in higher productivity and less downtime on the customer's side," stated Mack while receiving the award.

The Summit was set up by Aberdeen for the first time as a symposium for best practices and networking for high-level service, finance, supply-chain, and operations executives to accelerate strategies for post-sales service transformation. During the proceedings, Aberdeen presented five companies with Service Chain Achievement Awards in the categories Business Evolution, Executive Stewardship, Process Excellence, Innovation in Technology and Performance Excellence. "This Summit has set the stage for future service chain research and events from Aberdeen," said Mark Vigoroso, Chief Research Officer and SVP, Service Chain Research at Aberdeen. "We will continue to build and expand the body of fact-based research in strategic service management."

Image:
Richard Mack, Director of Business Development system service at Heidelberg USA (left) and Pieter De Bruyn, Director of IT Applications at Heidelberg USA (right) receiving the Business Evolution Award from Mark Vigoroso, Chief Research Officer and SVP, Service Chain Research at Aberdeen Group during the Chief Service Officers' Summit in Boston.

About Aberdeen:
Aberdeen is a leading provider of fact-based research, market intelligence, and demand generation services. Having benchmarked more than 25,000 companies in the past two years, Aberdeen is uniquely positioned to provide corporate user's insight into the technology marketplace through its benchmark analysis, solution assessment guides, and market reports. As a trusted advisor to the Global 10,000 and the solution providers that serve them, Aberdeen sets the standard in delivering research with results. For additional information visit Aberdeen at  http://www.aberdeen.com or call +1 (617) 723-7890.
Further information for journalists:
Heidelberger Druckmaschinen AG
Corporate Communications
Matthias Hartung
Tel.: +49 (0)6221 92 50 77
Fax: +49 (0)6221 92 50 46
E-mail: matthias.hartung@heidelberg.com

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