Aberdeen, a leading research institute in the USA, chose
Heidelberger Druckmaschinen AG (Heidelberg) for the Business
Evolution Award for managing information flow across internal
functional practices to achieve measurable business growth. Richard
Mack, Director of business development systemservice at
Heidelberg USA accepted the award during a recent Chief Service
Officer's Summit held by Aberdeen in Boston.
"We would like to thank the Aberdeen Research Group for
the 2006 Business Evolution award. We see this as recognition of
the ongoing investment Heidelberg is making to improve the
information management in the service chain. Heidelberg's
efforts provide a more efficient service delivery for customers
resulting in higher productivity and less downtime on the
customer's side," stated Mack while receiving the award.
The Summit was set up by Aberdeen for the first time as a
symposium for best practices and networking for high-level service,
finance, supply-chain, and operations executives to accelerate
strategies for post-sales service transformation. During the
proceedings, Aberdeen presented five companies with Service Chain
Achievement Awards in the categories Business Evolution, Executive
Stewardship, Process Excellence, Innovation in Technology and
Performance Excellence. "This Summit has set the stage for
future service chain research and events from Aberdeen," said
Mark Vigoroso, Chief Research Officer and SVP, Service Chain
Research at Aberdeen. "We will continue to build and expand
the body of fact-based research in strategic service
management."
Image:
Richard Mack, Director of Business Development system
service at Heidelberg USA (left) and Pieter De Bruyn,
Director of IT Applications at Heidelberg USA (right) receiving the
Business Evolution Award from Mark Vigoroso, Chief Research Officer
and SVP, Service Chain Research at Aberdeen Group during the Chief
Service Officers' Summit in Boston.
About Aberdeen:
Aberdeen is a leading provider of fact-based research,
market intelligence, and demand generation services. Having
benchmarked more than 25,000 companies in the past two years,
Aberdeen is uniquely positioned to provide corporate user's insight
into the technology marketplace through its benchmark analysis,
solution assessment guides, and market reports. As a trusted
advisor to the Global 10,000 and the solution providers that serve
them, Aberdeen sets the standard in delivering research with
results. For additional information visit Aberdeen at
http://www.aberdeen.com or call +1 (617)
723-7890.