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Guideline

The 'Guideline for Cooperation with Suppliers' demonstrate Heidelberg's expectations regarding product and process qualification, as well as stipulating regulations for successful and efficient collaboration. The "Guideline for Cooperations with Suppliers" achieve a transparent and binding character by:

demonstrating the entire process (German version) and its milestones
describing operative sub-processes (German version) within the collaboration
defining essential process requirements (German version)
determining generally accepted product requirements
providing up-to-date, ongoing product and process documentation

The process description clearly shows the close integration of supplier procedures with the internal procedures at Heidelberg.

The Guideline's ruling principles are: increasing efficiency and quality assurance through transparency and commitment. The advantages of this approach can be seen continuously in day-to-day operations, since:

a uniform procedure at the interface for suppliers and
maximum transparency for the decision-makers involved is a
contribution to risk management and allows
the customization of particular supplier needs and project-specific requirements, without the Guideline losing their binding and transparent character.

On this note we hope the Guideline are met with general acceptance by the suppliers, and that this will be demonstrated by their active use in daily operations and manifested in the quality of the products and collaboration.

Guideline, Issue January 2008 - Appendices
(* Only available online; (G) - Only available in German)

ZIP Download (Appendices)

No.	Title
Appendix 01 (G) Version 1.2008	Product Orders Overview about classification and criteria
Appendix 02* Version 1.2008	Sourcing Groups Arrangement of Production Material
Appendix 03* (G) Version 1.2008	Standards, Directives, Guidlines Fundamental Standards Security Standards Electromagnetic Compatibility Environmental Standards Heidelberg Standards (SN)
Appendix 04 Version 1.2008	Quality Management The Heidelberg Group's Commitment to Quality
Appendix 05* (G) Version 1.2008	Heidelberg Production System Processes und methods of production
Appendix 06* (G) Version 1.2008	Methods for Validation of Quality Fundamental tools for the validation of quality FMEA – abstract of VDMA Guidline Risk assesment with "Risk Man" Systematical problem solving process
Appendix 07* (G) Version 1.2008	Information Security
Appendix 08 (G) Version 1.2008	Projectplan - Research and Development Sample
Appendix 09 (G) Version 1.2008	Projectplan - Documentation Sample
Appendix 10 (G) Version 1.2008	Projectplan - Production Sample
Appendix 11* Version 1.2008	Sample Test Report Sample
Appendix 12 (G)Version 1.2008	Projectplan - Quality Sample
Appendix 13 (G) Version 1.2008	Components Testing Process description - durability testing by supplier
Appendix 14* Version 10.2007	Ingredients List of banned substances, declaration list
Appendix 15 (G) Version 1.2008	Declaration of Conformity Sample
Appendix 16* (G) Version 1.2008	Instruction Manual Specification of content and structure
Appendix 17* (G) Version 1.2008	Service Manual Specification of content and structure
Appendix 18 (G) Version 1.2008	Approval of Supply Flowchart procurement
Appendix 19* (G) Version 1.2008	Qualifying System Software Overview, execution sample
Appendix 20* (G) Version 1.2008	Supplier Selection Process description
Appendix 21 (G) Version 1.2008	Contract Documents / Agreements Overview
Appendix 22 (G) Version 1.2008	Target Agreement Objectives and issues
Appendix 23* Version 1.2008	Confidentiality Agreement Master Form
Appendix 24 (G) Version 1.2008	Test Planing Working diagramm
Appendix 25 (G) Version 1.2008	Test Agreement / Master Inspection Plan Overview about attributes and content
Appendix 26* (G) Version 1.2008	Shipping Regulations Issue for suppliers
Appendix 27* Version 1.2008	Test Report Sample
Appendix 28 (G) Version 1.2008	Warranty Flowchart
Appendix 29 (G) Version 1.2008	Repair Issue for suppliers
Appendix 30* (G) Version 1.2008	Service Process Overview about topics and regulations
Appendix 31* (G) Version 1.2008	Printing Chemicals List for resistance and corrosion testing
Appendix 32* (G) Version 1.2008	Shipping Container List of permitted container
Appendix 33* (G) Version 1.2008	Standard Tools Standard equipment for technican
Appendix 34* (G) Version 1.2008	Bolt Assembly List of permitted tightening torque
Appendix 35* (G) Version 1.2008	Welding / Soldering Heidelberg specifications
Appendix 36* (G) Version 1.2008	Metal and Stamping Parts General tolerances
Appendix 37* (G) Version 1.2008	Barcode Layout guidelines
Appendix 38* (G) Version 1.2008	Shipping Materials List of permitted materials
Appendix 39* (G) Version 1.2008	Packaging of Service Parts Specifications for packaging and labelling
Appendix 40* Version 1.2008	Floors Descriptions of floors