With development and production sites in five countries and
approximately 250 business subsidiaries, Heidelberg serves over
200,000 customers worldwide. As the largest service provider for
companies in the print media industry, the company is market leader
in the production of sheetfed offset presses and a leading supplier
of prepress and postpress solutions. Heidelberg's products
represent advanced technology provided by high-quality suppliers.
We strive for continuous improvement of the total value-added
chain. Crucial to this goal is not only the product development
process but also the integration of the supply chain. Our
purchasing requirements are planned to match our customers'
purchase orders. This forms the basis of our supply strategy -
synchronised with our production flow.
Purchasing policy
We believe that only with high-performance suppliers and
motivated employees can Heidelberg meet the demands of the market.
In order for our high-quality products to maintain their worth in
the long-term, we need reliable partners and first-class materials.
For this reason, a close working-relationship with our suppliers is
essential.
Contributing to our success
As our supplier, you can make an important contribution
towards Heidelberg maintaining and building upon its outstanding
position in the market. Our suppliers are familiar with our
products and our production processes and give us their support by
providing us with innovative solutions and services. Here we wish
to emphasize our zero-defect strategy. As our partner you would be
expected to continuously reduce costs - this includes
providing efficient supply logistics that match our production
needs. Moreover we expect that you take, environmental issues as
seriously as we do.
Purchasing guidelines
We aim for long-term partnership with our contractors and
mutual growth. For this reason we select our suppliers
systematically and carefully according to the following important
criteria: innovative performance, personal responsibility,
reliability, quality and price. Thinking and acting together as a
team forms the basis for a partnership that promotes the economic
success of both parties in brisk trade. Other important factors
are:
- Early recognition of opportunities and developments in the
market and the ability to respond with attractive products and
innovative solutions
- Providing spare parts, components and systems to safeguard
the functioning and reliability of our printing machines
- Achieving our quality standards by consistently following our
zero-defect strategy
- Placing equal value on the quality of the product and the
quality of the trade and ensuring both through
clearly defined processes and product
requirements
- Dealing with all the resources of the value-added chain in a
responsible manner
- Systematic use of efficient and secure means of
communication
Honesty, integrity and fairness form the basis of all
Heidelberg's business activities. These are the qualities that we
expect from our suppliers.
Selection and development of our suppliers
In order to safeguard quality, Heidelberg has set up a
standardized system worldwide for selecting and evaluating
suppliers. During the clearing procedure, the candidates must pass
through several stages before they achieve the status of
"Approved Supplier" and their first contract is
concluded. Our goal is to work together in a strategic partnership.
This is characterized by the fact that already in the development
phase we work together with our "Preferred Suppliers" and
put them in charge of problem solving.
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