You can count on our highly qualified Heidelberg Systemservice
technicians to assist you onsite whenever you need it and service
your machines with a high degree of professionalism.
Onsite Maintenance and Support services include:
Maintenance: We have special checklists for all our
products and presses which can be used to check quickly yet
precisely what needs to be done. For customers anxious to
preserve their peace of mind and ensure 24x7 business continuity,
our preventive maintenance programs include thorough check-ups,
fine-tuning and replacement of wearing parts at individually
defined intervals. For the prevention of break-downs and a long
Repair: Sometimes the only option is to roll up our
sleeves and tackle the fault on the spot. Our experienced and
skilled service technicians will quickly sort out the problem -
using our intelligent diagnosis tools - and get your system up
and running again. We also offer repair contracts that cover
labor and travel costs for repair work for a year. This means
fixed and calculable service costs for you.
Cleaning: Dirt is not just an eyesore - it is often a
precursor to a malfunction. We clean your valuable equipment
thoroughly and professionally - for optimum print quality and
lasting value retention.
Refurbishment: Our refurbishment services will give your
machines a second life, so you can continue using them or sell
them at the highest possible value. The refurbishment is
carried out by qualified engineers to our most exacting
standards. After an initial inspection, your machine is cleaned,
refurbished as required and tested for performance. Whenever any
parts are replaced, only Original Heidelberg Service Parts are
used. The result of this process is a high quality machine that
can provide years of service to you and your customers.