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Values of the Heidelberg Group

We commit to being the preferred partner in the Print Media Industry world-wide over the long term. We provide innovative and high quality solutions which help to increase our customers' performance and competitiveness. Our solutions encompass printing presses, prepress and postpress equipment, consumables, services and consulting services in the print media industry, and also include other products, services and advisory services in the areas of mechanical engineering, electronics, electrical engineering and the metal industry.

Our work focuses on our customers. Our company's long-term success depends on satisfying their needs.

We strive to attract qualified and capable employees globally. They are fundamental to our success and we invest in their development. We respect their values and cultural backgrounds and we do not tolerate any form of discrimination.

We work constructively with our employee representatives on the basis of mutual trust.

By focusing on the sustainable increase of our company value we ensure that our shareholders earn an adequate return on their investment.

We continually improve our business structures and processes to gain efficiency and clarity.

We ensure that our products are manufactured with high quality standards leveraging processes that are safe, reliable, cost-effective, and environmentally-friendly.

We are committed to maintaining long-term relationships with our business partners based on mutual respect and trust.

We support the principle of sustainability and promote social and cultural interests at our company's sites.

We strictly abide by existing laws and regulations and we adhere to globally accepted standards of good management and leadership.

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Global, Regional, Local
Global, Regional, Local

Heidelberg's 250 support centers in 170 countries and a team of over 7,500 sales staff, 4,500 of which are service technicians, mean we have the most compre- hensive sales and service network in the entire indus- try. Heidelberg generates 85 percent of its sales through its own sales companies and achieves around 87 percent of its sales abroad.

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