Service Agreements

Your Heidelberg equipment probably represents the most valuable asset in your business. Because so much depends on its performance, servicing it at regular intervals is the only way to preserve your investment.

Our Service Contracts have been designed to simplify your task. They offer peace of mind by delivering the right service at the right time, and money savings through calculable costs that protect you from unpleasant surprises.

Preventative Service Agreements (PSAs)

Heidelberg Full Service contracts include, not only regular maintenance and inspections, but also cover service costs in the event of problems. This means you get your equipment back up and running without incurring additional costs - the full-service contract includes working and travel times as well as Service Parts. Comparable to an extended warranty, you get greater security and costtransparency with a Full Service contract from Heidelberg. It ensures first-class service at predictable costs, whenever you need it.

Tailored Service Agreements

The individual solution. After a thorough analysis of your requirements and needs, we give you a tailor-made service program that also takes into consideration operations that you can accomplish on your own. Furthermore you save money, buying services in advance, knowing your costs and using us when we are needed.

Prinect Software Agreements

With a Prinect Software Agreement you will no longer have to worry about software upgrades. We guarantee regular updates and the most suitable software release for your needs. Depending on your level of service: we offer an automatic upgrade notification function, dedicated phone support and onsite installation and training are available.