You can count on our highly qualified Heidelberg system
service technicians to assist you onsite whenever you need
it and service your machines with a high degree of professionalism.
Onsite Maintenance and Support services
Maintenance Prevention is better than cure - and it saves money. We have
special checklists for all Heidelberg products and presses which
can be used to check quickly and accurately what needs to be done.
For customers anxious to preserve their peace of mind and ensure 24
× 7 business continuity, our preventative maintenance programs
include thorough check-ups, fine-tuning and replacement of wearing
parts at defined intervals - before they fail.
Repair Sometimes it is impossible to avoid onsite repair. Our
experienced and skilled system
service technicians will quickly sort out the problem and
get you up and running again. We offer 24/7 support via our
operations centre and after-hours call-out service.
Cleaning Dirt is not just an eyesore - it is often a precursor to a
malfunction. We clean your equipment thoroughly and professionally
- for optimum print quality and maximum asset value.
Refurbishment When a machine reaches a certain age, a simple repair will
often no longer be enough. Our refurbishment services will give
your machines a second life. After an initial inspection, report
and quote, your machine is cleaned, refurbished as required and
tested for performance - only original Heidelberg service parts are