Upgrades
Software Upgrades
Our software developers do not rest on their laurels. Heidelberg system service ensures that you always have the latest features and best functionality installed on your equipment.
For your peace of mind, our subscription programs also give you the possibility to automatically receive software upgrades and updates on an "as released" basis.
Features
- Supply of software upgrade CDs
- Updated user manuals
- Access to Heidelberg online software update portal
- Depending on your level of service: automated notification
function, dedicated phone support and onsite installation and
training available
Benefits
- Fixing of bugs and improvement of software
- Quick and easy installation
- Always up to date
Hardware Upgrades
Our Hardware Upgrades - also called "retrofits" or "accessories", - enable you to enhance the functionality of your Heidelberg equipment by adding a feature, enhancing an existing one, or exchanging a machine module. Our engineers are constantly working on the improvement of Heidelberg machines. With our Hardware Upgrades, you can profit from these enhancement without buying a completely new machine.
Available Hardware Upgrades
systemservice Contact
Contacting us is easy. See our toll-free numbers and branch locations or reach us online (AUS only)
Electronic Service Parts Catalogue
To help press customers quickly and conveniently identify parts and get accu- rate, up-to-date ordering information, we offer Machine Components Scout, an electronic parts cata- logue supplied on a CD-ROM. Users simply select a section of the press, then drill down into the machine by clicking on detailed, inter- active drawings. Currently offered with all new press- es from the Heidelberg Printmaster PM 52 and up, each Machine Component Scout CD-ROM is custom- ised to match the specific configuration of the press installed by the printer.
