systemservice 24plus – No worries for 2 years

The system service 24plus service package is included with all new presses sold by Heidelberg, ensuring that you have 'no worries' for the next two years. Far exceeding industry standards, system service 24plus gives you two years peace of mind including: repair services, repair parts and web-based remote service. Together with an appropriate maintenance plan, you will not only maintain the value of your press, but also its optimum performance. During the service period you will also receive software upgrades free of charge.

Full service protection included
From file transfer to finishing, in order to make a profit you need to provide your clients with quality products while operating at maximum productivity. Systemservice 24plus helps you to achieve these goals, offering security of production and greater profitability.

systemservice 24plus consists of

• Full coverage of all needed repairs, including travel costs
• All repair service parts for work carried out by Heidelberg service technicians
• Major inspection and service after 10 and 20 months
• All software updates for the duration of the program
• Technical support through our expert team staffed with our best service professionals
• Direct Priority Access - quick answers when you need them
• Web-based Remote Service - for fast problem resolution

Customer benefits

• 24 months peace of mind
• 24 months perfectly serviced and maintained equipment
• Full protection for your investment
• Increased effective machine usage
• Higher production security through higher availability
• Reduction in unplanned downtime
• Sustained high quality through optimum machine settings
• Fixed costs for 24 months
• Low administrative efforts
• No additional costs
• Higher resale value

system service 24plus press eligibility
Ask your sales representative to find out which presses are eligible for systemservice 24plus. If you are interested in a full service contract for your current equipment, Heidelberg offers several service contracts, such as a preventative service agreement or a tailored service bundle, for several machines. Just ask us to advise what program is best for you.

Take advantage of Heidelberg's service offering
Heidelberg's service organisation is unmatched in the print media industry with more than 170 people involved including over 100 highly skilled technicians and a Technical Support Center that delivers 'Just-In-Time' expert know-how with the latest servicing technology. Our systemservice program ensures optimal and stable performance of your production equipment and help you increase quality and profitability.

Further Information:
Christoph Lebesmuehlbacher
systemservice Coordinator
Tel. +61 3 9205 4182
Email: Christoph.Lebesmuehlbacher@heidelberg.com