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Heidelberg Warranty for Spare Parts

Heidelberg warranty any Original Heidelberg Service Part (Mechanical or Electrical) for a period of three months from date of purchase. Should the new part fail within the three month warranty period, we will supply a replacement at no charge.

Parts Included - All prepress, press, Postpress and packaging parts.

Parts Excluded - Wear-and-tear parts and parts described below are not covered by this extended warranty.*

* (i) Parts needing repair or replacement due to events or circumstances outside of normal use and operation of the equipment. Examples include, but are not limited to: power surges, short circuits, loss of power, lightning, fire or water damage, theft, and other causes that are outside of normal use and operation of the equipment or that would normally be covered by casualty insurance on the equipment.

(ii) Parts needing repair or replacement in connection with or due to improper or unprofessional operation of the equipment or use of non-approved consumables and wear parts.

(iii) Domestic accessories and non-Heidelberg accessories.

(iv) Parts associated with technical improvements offered by Heidelberg including but not limited to optional retrofits, functional upgrades and extensions.

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