Values of the Heidelberg Group
We commit to being the preferred partner in the Print Media
Industry world-wide over the long term. We provide innovative and
high quality solutions which help to increase our customers'
performance and competitiveness. Our solutions encompass printing
presses, prepress and postpress equipment, consumables, services
and consulting services in the print media industry, and also
include other products, services and advisory services in the areas
of mechanical engineering, electronics, electrical engineering and
the metal industry.
Our work focuses on our customers. Our company's long-term
success depends on satisfying their needs.
We strive to attract qualified and capable employees
globally. They are fundamental to our success and we invest in
their development. We respect their values and cultural backgrounds
and we do not tolerate any form of discrimination.
We work constructively with our employee representatives on
the basis of mutual trust.
By focusing on the sustainable increase of our company value
we ensure that our shareholders earn an adequate return on their
We continually improve our business structures and processes
to gain efficiency and clarity.
We ensure that our products are manufactured with high
quality standards leveraging processes that are safe, reliable,
cost-effective, and environmentally-friendly.
We are committed to maintaining long-term relationships with
our business partners based on mutual respect and trust.
We support the principle of sustainability and promote social
and cultural interests at our company's sites.
We strictly abide by existing laws and regulations and we
adhere to globally accepted standards of good management and
Global, Regional, Local
Heidelberg's 250 support centers in 170 countries and a team of
over 7,500 sales staff, 4,500 of which are service technicians,
mean we have the most compre- hensive sales and service network in
the entire indus- try. Heidelberg generates 85 percent of its sales
through its own sales companies and achieves around 87 percent of
its sales abroad.