drupa 2012 - Services From Heidelberg Offer Print Shops Quantifiable Added Value
12/09/2011
- New service contracts ensure that customers with a range of business models can achieve high productivity and machine availability
- Extended Prinect functions offer highly productive and flexible solutions for growth segments in the print media industry
- Expanded consultancy offerings optimize energy management in print shops
- Range of exceptionally environmentally friendly consumables in the Saphira Eco line expanded
During the upcoming drupa trade show, which is to take place from
May 3 to 16, 2012 in Düsseldorf, Heidelberger Druckmaschinen
AG (Heidelberg) is presenting an extended portfolio of services for
companies in the print media industry. Customers benefit from a
range of products that gives them maximum machine availability,
delivers stable and environmentally friendly production, and offers
quantifiable added value.
"The service concept first unveiled at IPEX 2010, comprising Technical Services, consumables, and Performance Services, has now firmly established itself on the market. Strategic takeovers and collaborations have enabled Heidelberg to further expand its portfolio for the upcoming drupa trade show. Our customers benefit from added-value services they can use to boost their competitiveness on a sustainable and quantifiable basis," says Marcel Kiessling, member of the Heidelberg Management Board responsible for Heidelberg Services.
In Hall 1 at drupa, Heidelberg will be showcasing its range of services both centrally in the Heidelberg Services Area and in the Solution Areas for advertising and packaging printing, where it will be presented in tandem with the latest market trends - HEI Productivity, HEI Integration, HEI Flexibility, HEI End, HEI Emotions, and HEI Eco.
New service contracts ensure print shops benefit from higher productivity and uninterrupted machine availability
Heidelberg is tailoring its service contracts more closely to the various business models operated by print shops and is presenting them at drupa under the banner of HEI Productivity. Customers decide what matters most to them and can choose from five packages in the Heidelberg Partner Program range - the Maintenance Agreement, the Remote Agreement, the Service Agreement, the Full Service Agreement and, for particularly high requirements, the Performance Agreement. Depending on their needs and business models, customers can opt for basic cover, more comprehensive service measures designed to eliminate risks, or extended services for optimizing production systems with virtually zero risk. The entire range is designed to boost productivity and machine availability. Virtually all the options include Remote Service functions, which enable users to benefit from preventive maintenance, software upgrades, and reliable, rapid problem resolution. Heidelberg also offers a separate Remote Service contract. Remote Service functions are requested by more than 80 percent of customers and have long been a key part of the Heidelberg portfolio. The Internet-based Remote Service platform allows Heidelberg Systemservice to resolve issues online, which it does in approximately 70 percent of all service incidents related to press electronics and up to 90 percent of all cases involving Prinect software.
ISO certifications reassure customers that they are getting exceptionally high-quality print production
Print customers are increasingly asking service providers to supply evidence of consistently high production quality and certification to ISO 12647-2 by Heidelberg is the answer. The certification service from Heidelberg gives print shops the opportunity to prove to their customers that they meet the very highest standards in color integrity and repeatability. Heidelberg is the only service provider on the market to offer ISO 12647-2 certification as a fully comprehensive package from a single source, with everything included from consultancy, prepress adjustments, and press system modifications, to inspection, certification, documentation, and training. More than 70 print shops around the world have already been certified to this standard by Heidelberg. The ISO certifications will be exhibited at the trade show as part of the HEI Emotions market trend.
New functions in the Prinect print shop workflow focus on growth segments in the print media industry
As part of the Prinect print shop workflow, Heidelberg is exhibiting software functions that make it much easier for users to manage their entire company and boost their productivity and flexibility. Prinect solutions will be on show at drupa under the banners HEI Integration, HEI Productivity, HEI Flexibility, and HEI End.
The Prinect Business Manager gives customers a fully integrated management information system (MIS) that is unique in the sector. The Prinect W2P Manager can be used to roll out a range of business models for both B2B and B2C requirements in this growth segment, while the revamped Prinect Digital Print Manager integrates offset and digital printing in a single workflow. The Prinect Packaging Workflow has also been reworked and now offers packaging printers integration solutions that are specifically geared towards the industrialized production of folding cartons and labels.
The software-as-a-service (SaaS) solution Prinect Performance Benchmarking enables print shops to compare and measure their performance. Using anonymous data pools that are updated daily, print shops can gauge their performance and efficiency against other print shops around the world that have a similar business model, order spectrum, and machine configuration. In conjunction with Prinect Mobile, users can access the latest information on their company's performance wherever and whenever they choose via a smartphone.
"The service concept first unveiled at IPEX 2010, comprising Technical Services, consumables, and Performance Services, has now firmly established itself on the market. Strategic takeovers and collaborations have enabled Heidelberg to further expand its portfolio for the upcoming drupa trade show. Our customers benefit from added-value services they can use to boost their competitiveness on a sustainable and quantifiable basis," says Marcel Kiessling, member of the Heidelberg Management Board responsible for Heidelberg Services.
In Hall 1 at drupa, Heidelberg will be showcasing its range of services both centrally in the Heidelberg Services Area and in the Solution Areas for advertising and packaging printing, where it will be presented in tandem with the latest market trends - HEI Productivity, HEI Integration, HEI Flexibility, HEI End, HEI Emotions, and HEI Eco.
New service contracts ensure print shops benefit from higher productivity and uninterrupted machine availability
Heidelberg is tailoring its service contracts more closely to the various business models operated by print shops and is presenting them at drupa under the banner of HEI Productivity. Customers decide what matters most to them and can choose from five packages in the Heidelberg Partner Program range - the Maintenance Agreement, the Remote Agreement, the Service Agreement, the Full Service Agreement and, for particularly high requirements, the Performance Agreement. Depending on their needs and business models, customers can opt for basic cover, more comprehensive service measures designed to eliminate risks, or extended services for optimizing production systems with virtually zero risk. The entire range is designed to boost productivity and machine availability. Virtually all the options include Remote Service functions, which enable users to benefit from preventive maintenance, software upgrades, and reliable, rapid problem resolution. Heidelberg also offers a separate Remote Service contract. Remote Service functions are requested by more than 80 percent of customers and have long been a key part of the Heidelberg portfolio. The Internet-based Remote Service platform allows Heidelberg Systemservice to resolve issues online, which it does in approximately 70 percent of all service incidents related to press electronics and up to 90 percent of all cases involving Prinect software.
ISO certifications reassure customers that they are getting exceptionally high-quality print production
Print customers are increasingly asking service providers to supply evidence of consistently high production quality and certification to ISO 12647-2 by Heidelberg is the answer. The certification service from Heidelberg gives print shops the opportunity to prove to their customers that they meet the very highest standards in color integrity and repeatability. Heidelberg is the only service provider on the market to offer ISO 12647-2 certification as a fully comprehensive package from a single source, with everything included from consultancy, prepress adjustments, and press system modifications, to inspection, certification, documentation, and training. More than 70 print shops around the world have already been certified to this standard by Heidelberg. The ISO certifications will be exhibited at the trade show as part of the HEI Emotions market trend.
New functions in the Prinect print shop workflow focus on growth segments in the print media industry
As part of the Prinect print shop workflow, Heidelberg is exhibiting software functions that make it much easier for users to manage their entire company and boost their productivity and flexibility. Prinect solutions will be on show at drupa under the banners HEI Integration, HEI Productivity, HEI Flexibility, and HEI End.
The Prinect Business Manager gives customers a fully integrated management information system (MIS) that is unique in the sector. The Prinect W2P Manager can be used to roll out a range of business models for both B2B and B2C requirements in this growth segment, while the revamped Prinect Digital Print Manager integrates offset and digital printing in a single workflow. The Prinect Packaging Workflow has also been reworked and now offers packaging printers integration solutions that are specifically geared towards the industrialized production of folding cartons and labels.
The software-as-a-service (SaaS) solution Prinect Performance Benchmarking enables print shops to compare and measure their performance. Using anonymous data pools that are updated daily, print shops can gauge their performance and efficiency against other print shops around the world that have a similar business model, order spectrum, and machine configuration. In conjunction with Prinect Mobile, users can access the latest information on their company's performance wherever and whenever they choose via a smartphone.
Extended consultancy offerings for energy management improve the
environmental performance of print shops
Heidelberg is extending its consultancy offerings with the introduction of the Print Shop Energy Efficiency Program. Working with partner companies, Heidelberg helps print shops to identify possible energy savings - such as heat recovery, load profile management, and lighting - and to implement suitable measures throughout the company. This gives print shops the opportunity to manage their energy consumption efficiently and can help lower energy costs by up to 20 percent. It also makes it easier for businesses to ensure compliance with statutory regulations. Furthermore, eco-friendly print shops can integrate these measures into their marketing concept. Heidelberg is presenting this range of offers under the HEI Eco banner at drupa.
Saphira consumables from Heidelberg ensure stable and environmentally friendly production
Heidelberg is expanding its range of Saphira consumables with a number of exceptionally environmentally friendly products in the Saphira Eco line, which it will be showcasing under the HEI Eco banner. Saphira Eco products meet the very highest standards for consumables in the print media industry. As a result, after drupa, Heidelberg will be providing print shops that meet certain criteria with a Saphira Eco symbol that they can use to denote print products, which have been produced using Saphira Eco consumables and do not contain environmentally harmful materials.
Heidelberg is also showcasing a Saphira Eco Starter Kit that enables customers to achieve exceptionally eco-friendly production from the very first day their presses are taken into service.
Figure 1: Heidelberg is continuing to expand its range of services for drupa 2012.
Figure 2: Print shops can significantly boost their eco-credentials thanks to the exceptionally environmentally friendly consumables in the Saphira Eco line.
Further information and images can be found on the Internet at www.heidelberg.com.
The press conference of Heidelberger Druckmaschinen AG on the occasion of drupa 2012 will take place on May 2, 2012, at 4:00 p.m. in Düsseldorf in hall 1.
Heidelberg at drupa 2012
Today's print media service providers are faced with a dynamic and challenging market. Companies that want to achieve success in such an environment need to optimize their business models by seizing on market trends in the industry and using them to their advantage.
During drupa 2012, from May 3 to 16, Heidelberg will be showcasing in Hall 1 an extended portfolio
of products and solutions that have been developed specifically for the latest market requirements.
The trade show presentation, held under the banner "Discover HEI", will center on lean production (HEI Productivity), green printing (HEI Eco), web-to-print (HEI Integration), print-on-demand (HEI Flexibility), differentiation through coatings and special effects (HEI Emotions), the future of packaging printing (HEI End), and gaining an edge through the latest know-how (HEI School). The company is exhibiting solutions that enable print shops and postpress businesses to meet the latest market requirements in full.
www.drupa.heidelberg.com
Further information for journalists:
Heidelberger Druckmaschinen AG
Corporate Public Relations
Matthias Hartung
Phone: +49 (0)6221 92 5077
Fax: +49 (0)6221 92 99 5077
E-mail: matthias.hartung@heidelberg.com
Heidelberg is extending its consultancy offerings with the introduction of the Print Shop Energy Efficiency Program. Working with partner companies, Heidelberg helps print shops to identify possible energy savings - such as heat recovery, load profile management, and lighting - and to implement suitable measures throughout the company. This gives print shops the opportunity to manage their energy consumption efficiently and can help lower energy costs by up to 20 percent. It also makes it easier for businesses to ensure compliance with statutory regulations. Furthermore, eco-friendly print shops can integrate these measures into their marketing concept. Heidelberg is presenting this range of offers under the HEI Eco banner at drupa.
Saphira consumables from Heidelberg ensure stable and environmentally friendly production
Heidelberg is expanding its range of Saphira consumables with a number of exceptionally environmentally friendly products in the Saphira Eco line, which it will be showcasing under the HEI Eco banner. Saphira Eco products meet the very highest standards for consumables in the print media industry. As a result, after drupa, Heidelberg will be providing print shops that meet certain criteria with a Saphira Eco symbol that they can use to denote print products, which have been produced using Saphira Eco consumables and do not contain environmentally harmful materials.
Heidelberg is also showcasing a Saphira Eco Starter Kit that enables customers to achieve exceptionally eco-friendly production from the very first day their presses are taken into service.
Figure 1: Heidelberg is continuing to expand its range of services for drupa 2012.
Figure 2: Print shops can significantly boost their eco-credentials thanks to the exceptionally environmentally friendly consumables in the Saphira Eco line.
Further information and images can be found on the Internet at www.heidelberg.com.
The press conference of Heidelberger Druckmaschinen AG on the occasion of drupa 2012 will take place on May 2, 2012, at 4:00 p.m. in Düsseldorf in hall 1.
Heidelberg at drupa 2012
Today's print media service providers are faced with a dynamic and challenging market. Companies that want to achieve success in such an environment need to optimize their business models by seizing on market trends in the industry and using them to their advantage.
During drupa 2012, from May 3 to 16, Heidelberg will be showcasing in Hall 1 an extended portfolio
of products and solutions that have been developed specifically for the latest market requirements.
The trade show presentation, held under the banner "Discover HEI", will center on lean production (HEI Productivity), green printing (HEI Eco), web-to-print (HEI Integration), print-on-demand (HEI Flexibility), differentiation through coatings and special effects (HEI Emotions), the future of packaging printing (HEI End), and gaining an edge through the latest know-how (HEI School). The company is exhibiting solutions that enable print shops and postpress businesses to meet the latest market requirements in full.
www.drupa.heidelberg.com
Further information for journalists:
Heidelberger Druckmaschinen AG
Corporate Public Relations
Matthias Hartung
Phone: +49 (0)6221 92 5077
Fax: +49 (0)6221 92 99 5077
E-mail: matthias.hartung@heidelberg.com
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