Speedmaster SM 52 - User Report: Pinnacle Press
Pinnacle Press, Canton, Ohio - "I'm very proud of my
Heidelberg acquisitions"
"If I'm going to buy something, I'm going to buy the best. And is has always paid off", is how Mike Kettlewell, the co-owner of Pinnacle Press, explains his philosophy and his passion for Heidelberg. Pinnacle Press Inc. has been working with Heidelberg presses since 1976 when the shop first opened. He is very proud of this history, in particular his latest acquisition, a Speedmaster SM 52-5-P-H, installed in 2001. He is aware that his customers also place great trust in a print shop producing on Heidelberg equipment. "They feel very confident that their product will get done on time and they get a very good-looking product", he says.
Although Mike Kettlewell had already used an earlier Speedmaster SM 52 model before upgrading in 2001 and therefore knew what to expect, he is still very impressed with the increase in productivity and production quality he achieved with the new Speedmaster SM 52 with Prinect CP2000 Center. Pinnacle Press especially profits from the high user-friendliness and versatility of the press. As their lead times are generally two to four days and their customers expect high-quality work, the quick turnaround times and the outstanding print quality, which the press ensures, are also very important assets.
Most importantly, however, Mike Kettlewell praises the top-notch Heidelberg Sales and Service. "The sales force does an excellent job of realising what their customers need, they never try to oversell, they've only acknowledged the needs of Pinnacle Press," he says and adds: "They have the utmost respect for their customer, their knowledge is second to none. Their business decisions are fantastic." Mike Kettlewell and his employees are also very satisfied with the thorough press training Heidelberg provided. "There are so many features on the Speedmaster SM 52 that the production teams needed some time to grasp it all, but the trainers just put in all the time we needed. We never felt shorted."
Mike and his sisters Vicky and Shelly run Pinnacle Press in the second generation. They employ administrative staff of eight and production staff of 13 employees working over 1.5 shifts. They use their Speedmaster SM 52 for printing commercial advertising material, mostly direct mailing and high-end advertising products, and produce around 14-15 million sheets every year. For smaller runs, ranging from envelopes and labels to identity packages, Pinnacle Press owns a Printmaster QM 46-2. To provide the full service his clients demand, Mike relies on Heidelberg equipment also for prepress and postpress. His installations include a Prosetter 74 with a complete Meta Dimension workflow and two newly-installed Stahlfolders as well as a POLAR cutting system.
"If I'm going to buy something, I'm going to buy the best. And is has always paid off", is how Mike Kettlewell, the co-owner of Pinnacle Press, explains his philosophy and his passion for Heidelberg. Pinnacle Press Inc. has been working with Heidelberg presses since 1976 when the shop first opened. He is very proud of this history, in particular his latest acquisition, a Speedmaster SM 52-5-P-H, installed in 2001. He is aware that his customers also place great trust in a print shop producing on Heidelberg equipment. "They feel very confident that their product will get done on time and they get a very good-looking product", he says.
Although Mike Kettlewell had already used an earlier Speedmaster SM 52 model before upgrading in 2001 and therefore knew what to expect, he is still very impressed with the increase in productivity and production quality he achieved with the new Speedmaster SM 52 with Prinect CP2000 Center. Pinnacle Press especially profits from the high user-friendliness and versatility of the press. As their lead times are generally two to four days and their customers expect high-quality work, the quick turnaround times and the outstanding print quality, which the press ensures, are also very important assets.
Most importantly, however, Mike Kettlewell praises the top-notch Heidelberg Sales and Service. "The sales force does an excellent job of realising what their customers need, they never try to oversell, they've only acknowledged the needs of Pinnacle Press," he says and adds: "They have the utmost respect for their customer, their knowledge is second to none. Their business decisions are fantastic." Mike Kettlewell and his employees are also very satisfied with the thorough press training Heidelberg provided. "There are so many features on the Speedmaster SM 52 that the production teams needed some time to grasp it all, but the trainers just put in all the time we needed. We never felt shorted."
Mike and his sisters Vicky and Shelly run Pinnacle Press in the second generation. They employ administrative staff of eight and production staff of 13 employees working over 1.5 shifts. They use their Speedmaster SM 52 for printing commercial advertising material, mostly direct mailing and high-end advertising products, and produce around 14-15 million sheets every year. For smaller runs, ranging from envelopes and labels to identity packages, Pinnacle Press owns a Printmaster QM 46-2. To provide the full service his clients demand, Mike relies on Heidelberg equipment also for prepress and postpress. His installations include a Prosetter 74 with a complete Meta Dimension workflow and two newly-installed Stahlfolders as well as a POLAR cutting system.
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