Responding to inquiries and submitting offers is taking up
increasing amounts of time and tying up resources, while it is by
no means certain in particular cases whether an order will actually
be placed. The management of correction cycles likewise takes time
and effort. Print shops that succeed in integrating their customers
in their processes at an early stage gain a clear competitive
advantage. With Prinect Direct Access, customers can ask the print
shop questions online round the clock, order standard production
runs and if necessary query the current processing status.
Expanding the service portfolio can cement the loyalty of both new
and existing customers over the long term.
Based on Prinect Prinance, the Management Information System (MIS) from Heidelberg, Prinect Direct Access enables an efficient web portal to be set up. The print shop customer can be integrated more than ever before in the processes while at the same time receiving a wealth of attractive and convenient services that over time become essential to him.