Focus on the Customer
07/03/2001
New organizational structure equips Heidelberger Druckmaschinen
AG for the future
Following the most successful fiscal year in its history, Heidelberger Druckmaschinen AG (Heidelberg) is restructuring its organization. Group sales have doubled over the last five years and the company now boasts the most comprehensive range of products in the entire industry. With the focus now firmly on the customer, Heidelberg is also looking to shape its organization more efficiently so as to be able to address new challenges and continue to achieve double-figure growth in the future.
The world market leader, acknowledged throughout the industry as a comprehensive solution provider, is looking to rigorously develop this approach further and place the customer even more squarely at the focus of its activities. In line with this strategy, the new organization will no longer feature Business Units, but instead market and customer-oriented Solution Centers. The highly successful positioning of the "Heidelberg" brand over the past few years is being taken into account through the company's "one face to the customer" approach. In future, Heidelberg's customers will have just one point of contact, regardless of which solution they require. Seven Market Centers offer local support to customers. The new organizational structure will be fully implemented by mid-October 2001.
Under the terms of the reorganization strategy, Heidelberg is placing the sales organizations in Germany, France and the Eastern Europe region under new management with immediate effect. There will also be a change at the head of the Finishing and Web Divisions.
Marcel Kiessling (40), former Manager of the Direct Imaging Business Unit, took over responsibility for the company's German sales company in Heidelberg from Herbert Roeper (59) at the start of June. Mr. Roeper will support the company as a consultant.
Thomas Doliwa (47), formerly responsible for the Prepress Business Unit, is the new Head of the Heidelberg sales organization in France. Mr. Jean-Jacques Monge, who held the post until Mr. Doliwa's appointment, will be taking up a new position outside the Heidelberg Group. Herbert Kenn (60) will be in charge of the Product Unit Prepress.
The new Manager of the Finishing Business Unit will be Dr. Jürgen Rautert (43), previously responsible for sheetfed offset operations. His predecessor Dr. Wilhelm Neubauer (54) left the company at the end of May. Dr. Neubauer joined the company on January 1, 1999, when Heidelberg took over the Stahl Group in Ludwigsburg. Since that date, he has been in charge of development activities and operations within the Finishing Business Unit.
An equally smooth management changeover is taking place in the Web Offset Business Unit in Dover (USA), where Werner Albrecht (53), previously responsible for the Eastern Europe region, has stepped into the role of Manager. The former Manager of the Web Offset Business Unit, Bob Brown (45), will be giving his successor support and advice up until the year end, when he will be moving on to new career challenges.
Werner Albrecht's successor as Manager of the Eastern Europe region will be his former deputy Michael Outschar (38).
For further information:
Heidelberger Druckmaschinen AG
Corporate Communications
Peter Caspar Hamel
Tel.: +49 (0)6221 92 50 60
Fax: +49 (0)6221 92 50 69
E-Mail: caspar.hamel@heidelberg.com
Following the most successful fiscal year in its history, Heidelberger Druckmaschinen AG (Heidelberg) is restructuring its organization. Group sales have doubled over the last five years and the company now boasts the most comprehensive range of products in the entire industry. With the focus now firmly on the customer, Heidelberg is also looking to shape its organization more efficiently so as to be able to address new challenges and continue to achieve double-figure growth in the future.
The world market leader, acknowledged throughout the industry as a comprehensive solution provider, is looking to rigorously develop this approach further and place the customer even more squarely at the focus of its activities. In line with this strategy, the new organization will no longer feature Business Units, but instead market and customer-oriented Solution Centers. The highly successful positioning of the "Heidelberg" brand over the past few years is being taken into account through the company's "one face to the customer" approach. In future, Heidelberg's customers will have just one point of contact, regardless of which solution they require. Seven Market Centers offer local support to customers. The new organizational structure will be fully implemented by mid-October 2001.
Under the terms of the reorganization strategy, Heidelberg is placing the sales organizations in Germany, France and the Eastern Europe region under new management with immediate effect. There will also be a change at the head of the Finishing and Web Divisions.
Marcel Kiessling (40), former Manager of the Direct Imaging Business Unit, took over responsibility for the company's German sales company in Heidelberg from Herbert Roeper (59) at the start of June. Mr. Roeper will support the company as a consultant.
Thomas Doliwa (47), formerly responsible for the Prepress Business Unit, is the new Head of the Heidelberg sales organization in France. Mr. Jean-Jacques Monge, who held the post until Mr. Doliwa's appointment, will be taking up a new position outside the Heidelberg Group. Herbert Kenn (60) will be in charge of the Product Unit Prepress.
The new Manager of the Finishing Business Unit will be Dr. Jürgen Rautert (43), previously responsible for sheetfed offset operations. His predecessor Dr. Wilhelm Neubauer (54) left the company at the end of May. Dr. Neubauer joined the company on January 1, 1999, when Heidelberg took over the Stahl Group in Ludwigsburg. Since that date, he has been in charge of development activities and operations within the Finishing Business Unit.
An equally smooth management changeover is taking place in the Web Offset Business Unit in Dover (USA), where Werner Albrecht (53), previously responsible for the Eastern Europe region, has stepped into the role of Manager. The former Manager of the Web Offset Business Unit, Bob Brown (45), will be giving his successor support and advice up until the year end, when he will be moving on to new career challenges.
Werner Albrecht's successor as Manager of the Eastern Europe region will be his former deputy Michael Outschar (38).
For further information:
Heidelberger Druckmaschinen AG
Corporate Communications
Peter Caspar Hamel
Tel.: +49 (0)6221 92 50 60
Fax: +49 (0)6221 92 50 69
E-Mail: caspar.hamel@heidelberg.com
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